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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
1,025 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 1,025 reviews

January 09, 2026

keep the good work very good reception by the technician advisor. One time delivery and high quality of details of work More

by brzmex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Jan 12, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, we're thrilled to hear about your positive experience with our technician advisor! Delivering high-quality service and timely delivery are top priorities for us. Thank you for your feedback!

December 31, 2025

Andreas stepped in and helped me right away! He is amazing and I got my car the next day. More

by Radwaelshamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Jan 01, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, thanks for your praise and kind comments about Andreas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

The service department consistently delivers exceptional service. Lauren Baumann is the best service advisor in my 45 years of owning a car. Repairs are handled quickly, thoroughly, and then my vehicle is More

by zieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Jan 01, 2026 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass your comments to Lauren here at Mercedes-Benz of Beverly Hills! Feel free to reach out to us if you need anything. Have a wonderful day.

December 26, 2025

Great service advisor and rental car staff. Very attentive and friendly. Would recommend to other people. More

by adamjsires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 28, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2025

My service advisor, Steve, is very professional, efficient, and friendly. He does not try to oversell anything, which I appreciate a lot. The facilities are clean and well kept, so it's easy to wai More

by nogueiramiryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve M
Dec 21, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

Very disorganized. Had an appointment at 8, but no one available to help me. Staff overwhelmed by customers or distracted, but not helping me. Car not ready when promis More

by ssegal53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claire
Dec 20, 2025 -

Mercedes-Benz of Beverly Hills responded

Thank you for your feedback. We apologize that we fell short of the level of service you expected and for the delays you experienced. We appreciate you bringing this to our attention and will work to improve the experience moving forward. We are committed to delivering a 5-star experience on your next visit. Sam Yadegari General Manager- Mercedes-Benz of Beverly Hills syadegari@group1auto.com

December 12, 2025

Good service. Clean facilities. Smart service advisors who are very helpful, They try hard to please the customer. More

by marcia.selz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Kroner
Dec 19, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

December 12, 2025

My advisor Steve was super professional and helpful. Service A was done very fast. Complimentary car wash included! More

by Ingagutman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Dec 19, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2025

Harry is the best, he always goes above and beyond. This is the only mercedes i go to. I live 1 hour away from here but still make the drive because of the customer service More

by Juan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Dec 12, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2025

Great service quick and easy process and delivery. Took all of the hard work out of getting a new car More

by haikovsepyan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 11, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

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