Mercedes-Benz of Beverly Hills

Fast response. Everything done on time. Well advised of additional work in advance. All good Everything done on time. Well advised of additional work in advance. All good More

came in and purchase was very easy and quick , Amir helped with any questions we had about the car. helped with any questions we had about the car. More

The only problem I had was waiting for credit department to open. But overall it’s good. to open. But overall it’s good. More

My service advisor Eddie offered excellent customer service and made sure I was taken care of! service and made sure I was taken care of! More

Excellent work on my. car, and my service provider , Mike, was excellent with servicing me. car, and my service provider , Mike, was excellent with servicing me. More

I drove into the dealer because my car was misfiring and Lauren was able to give me a preliminary diagnosis quickly and arranged a ride home for me. She was very communicative about the timing and the car w Lauren was able to give me a preliminary diagnosis quickly and arranged a ride home for me. She was very communicative about the timing and the car was ready as promised. More

Professional, friendly done in timely manner and Ivan has always been the Best. Thank you. has always been the Best. Thank you. More

The service rep, Jackeline Flamenco, was knowledgeable and kept me informed. I thought she was the best rep in the 22+ years I have been coming to BH M. Jackie was customer friendly and smart. and kept me informed. I thought she was the best rep in the 22+ years I have been coming to BH M. Jackie was customer friendly and smart. More

I recently had the pleasure of visiting the Mercedes dealership and was fortunate enough to be assisted by a truly outstanding individual, Bryan. From the moment I stepped in, he exuded professionalism dealership and was fortunate enough to be assisted by a truly outstanding individual, Bryan. From the moment I stepped in, he exuded professionalism and a genuine willingness to help. Bryan's knowledge and expertise about Mercedes cars were evident as he patiently answered all my questions and provided valuable insights into the features of different models. He took the time to understand my needs and preferences, ensuring that I made an informed decision. Throughout the process, Bryan's customer service was unparalleled. He was attentive, courteous, and went above and beyond to ensure that my car-buying experience was smooth and enjoyable. He even helped me with the paperwork, making the entire process hassle-free. I cannot emphasize enough how grateful I am for Bryan's assistance. His dedication to customer satisfaction was evident in every interaction, and he truly made me feel like a valued client. If you are looking for a new Mercedes or need any assistance at the dealership, I wholeheartedly recommend seeking out Bryan. His expertise, professionalism, and exceptional service have made him a true asset to the Mercedes team. Thank you, Bryan, for making my car buying experience unforgettable. I will undoubtedly return to the Mercedes dealership for any future needs, confident that I'll receive top-notch service once again More

Staff is open, friendly & professional. Follow-up is prompt and each staff member is willing to reach out and help. Follow-up is prompt and each staff member is willing to reach out and help. More