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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
942 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 942 reviews

August 21, 2025

I was very pleased that Sam Yadegari introduced me to Greg Arouchanov. Greg was very professional and he made everything possible to get me a great deal on my new 2025 E350. Barrett was also very helpful More

by sminassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Arouchanov, Barrett Beach, Mario Saber
Aug 24, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

Great service by Harry Atalaryan. Will bring my wyfe’s car for service as well. More

by sauldecarpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Atalaryan
Aug 24, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Sauldecarpio, we're happy to hear you had such a positive experience with Harry! Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2025

This dealership operates in a chaotic way and all of the service people seem to be chasing their own tail. I was assigned to one service person who went to great effort to show he would take ownership of my More

by Vincent
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harry Atalaryan, mark oliver
Aug 23, 2025 -

Mercedes-Benz of Beverly Hills responded

I’m sorry to hear about your recent service experience. The lack of communication and follow-through you described is not acceptable, and I understand your frustration. We’re addressing this with our team to ensure it doesn’t happen again. I’d appreciate the chance to speak with you directly—please contact me at 310-659-2980. Sam Yadegari, General Manager Mercedes-Benz of Beverly Hills | syadegari@group1auto.com

August 19, 2025

I received my car in March of 2025. They still have not corrected my wrong contract, which shows wrong miles per year (the contract was corrected 3 times and it is still wrong!). Their More

by Brian.i.kim3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael, Jason
Aug 21, 2025 -

Mercedes-Benz of Beverly Hills responded

We apologize for the ongoing issues you’ve experienced with your contract and the promised charger. This should have been handled correctly the first time, and we regret the repeated errors and delays. We take your feedback seriously, and our management team will be reviewing this matter to ensure it is addressed properly. Please contact us directly so we can work with you to make this right. Greg Arouchanov, General Sales Manager Mercedes-Benz of Beverly Hills | garouchanov@group1auto.com

August 17, 2025

After 20+ years and over 20 cars from this dealership, the new GM, Sam Yadegari, has destroyed the relationship. I was severely overcharged for a service package. When I challenged it, the GM confirmed More

by SamTavakoli
Recommend Dealer
No
Employees Worked With
Sam yadegari
Aug 21, 2025 -

Mercedes-Benz of Beverly Hills responded

We appreciate your many years of loyalty to our dealership and value the trust you’ve placed in us over that time. We’re sorry to hear of your disappointment regarding the prepaid maintenance plan. After reviewing the situation, we are unable to issue a refund, as portions of the plan have already been used. We understand this may not be the outcome you were hoping for, but we would still like the opportunity to continue supporting you and your family with your Mercedes-Benz vehicles. If you’d like, please reach out directly so we can review future service options and ensure your needs are taken care of moving forward. Sam Yadegari, General Manager Mercedes-Benz of Beverly Hills | 310-659-2980 | syadegari@group1auto.com

Aug 21, 2025 -

SamTavakoli responded

Sam Yadegari’s response is deceptive. He confirmed in writing that he would refund the entire overcharged service package, including the portion already used, yet failed to do so and ignored multiple follow-ups until I posted publicly. For him now to deny this only highlights the unethical way this dealership is being run. After 20+ years and 25 cars purchased here, it’s shocking to see Mercedes-Benz of Beverly Hills deteriorate under this GM

August 17, 2025

First class in everything they do. Can always trust and depend on my service advisor Andreas to make the right decisions for me and take care of all my concerns when it comes to my car More

by candygeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres kroner
Aug 19, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andreas here at Mercedes-Benz of Beverly Hills! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2025

Great service. Took my car in and got a loaner which made the whole process smooth and easy. Harry was super friendly and helpful and my car came back pristine More

by davepadua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Aug 18, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found our staff Harry to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2025

Jackie Flamenco is extremely efficient, polite, always with a smile. This is my second encounter with her. Will always try to have her be my service advisor. More

by Cvwdeswiss
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jackie Flamenco
Aug 17, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2025

Had a tire issue , took it to Mike Reyes . .. he did a great job fix the issue. Thx Mike! More

by k silani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reyes
Aug 16, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Carlos is very friendly. Service is awesome and smooth. Got my needs met. Always a pleasure. More

by susan.shabahang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 13, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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