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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
789 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 789 reviews

March 26, 2025

Lauren bauman is my service manager ! She is so helpful and always takes care of me and my mercedes . She always returns my car pristine shape !! More

by ginabisignano
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren bauman
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Mar 28, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

The Mercedes Benz dealership in Beverly Hills provided me with an exceptional service recently. I had a great experience with the servicing my car. My Service Advisor was Christian Chandler. Highly recommend More

by Yevakhachatrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler
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Mar 28, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Christian here at Mercedes-Benz of Beverly Hills! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

Lauren is terrific Personable, knowledgeable & professional The car was ready when promised and washed too boot More

by Safierfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Mar 27, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Finding the entrance to the Service dept is challenging, however once you do, everything is just efficiency. Glad to know them and will be coming back! More

by tom88cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Mar 28, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

Amazing customer service! Alison is the most sweetest Fleet Manager of all time. 10 out of 10 More

by RobertS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alison Burdt
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Mar 24, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Roberts, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Overpriced. Been going there over 30 years. Not the same Always price changes. Simple service every where else $2-300 here is $900 More

by Irv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro
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Mar 26, 2025 -

Mercedes-Benz of Beverly Hills responded

Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at (Email). Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience. Sam Yadegari General Manager Mercedes-Benz of Beverly Hills syadegari@bhbenz.com 310-659-2980

March 20, 2025

Luxury experience at the Beverly Hills Mercedes-Benz, highly recommend if you are purchasing or leasing a luxury vehicle. Incredible customers service, fast processing and variety of options to choose More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland and Aram
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Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello Alex, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2025

Service was handled in an efficient manner and I was kept well informed.of my repair status. More

by richardt.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Avolos
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Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 19, 2025

Excellent customer service from Jackie. She is the best and makes annoying car repairs a pleasant experience where I feel very taken care of. Thank you Jackie! More

by KristenA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello Kristena, we're happy you found Jackie to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We do hope we can be of assistance in the future. Take care!

March 19, 2025

Everyone from the greeter to my service coordinator Andreas were friendly, professional, and courteous. Great service. More

by Michellegwagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
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Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found Andreas to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We do hope we can be of assistance in the future. Take care!

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