Mercedes-Benz of Beverly Hills

First class. Everyone is polite, not ingratiating. And in BH they have to put up with a lot. Without the details ad nauseam a 3rd party warrantor refused to pay f Everyone is polite, not ingratiating. And in BH they have to put up with a lot. Without the details ad nauseam a 3rd party warrantor refused to pay for services on our 2018 AMG. They were in the wrong and took the "so sue us" approach. MBBH took them on and prevailed. For 14k$. Great job! More

Great service staff. Love the videos showing what’s recommended for service!! You can check the status on line! Love the videos showing what’s recommended for service!! You can check the status on line! More

Great service! ! You rock Sylvia !!! I appreciate every kindness extended to me. Awesome Awesome Awesome Awesome ! You rock Sylvia !!! I appreciate every kindness extended to me. Awesome Awesome Awesome Awesome More

Harry Atalaryan Is truly one of the best service advisors I’ve ever met. Very professional and makes the whole process easy and stress free each time. I’ve ever met. Very professional and makes the whole process easy and stress free each time. More

I brought my car in due to a flat tire with an appointment and I called ahead to make sure they had the tire I came into the dealership at 9 o’clock in the morning. I told him I’d like to wait for appointment and I called ahead to make sure they had the tire I came into the dealership at 9 o’clock in the morning. I told him I’d like to wait for them to change the tire. three hours later I was told sorry we do not have the tire in stock at this time. The service agent who was a woman was at best indifferent to my situation. I do have the tire protection insurance, which I know takes a little longer for them to locate it, but three hours later with no resolution is unacceptable. I know for a fact because I use them for a different car that they will inspect the tire get approval for the insurance and fix the tire within one to one and a half hours. More

Service advisor Silvia is excellent! ! Silvia goes above and beyond to make servicing my vehicle, easy, complete, and effortless. Thank you, Silvia! ! Silvia goes above and beyond to make servicing my vehicle, easy, complete, and effortless. Thank you, Silvia! More

My service advisor was Corey Butler. As always, exceptionally kind, helpful, and attentive. His professionalism and consistent dedication make every visit a positive experience. Thank y As always, exceptionally kind, helpful, and attentive. His professionalism and consistent dedication make every visit a positive experience. Thank you. Valerie Ward More

The sevice writer was great & knowledge took care of my car in a very professional manner , totally satisfied car in a very professional manner , totally satisfied More

Very efficient and thorough. My rep Michael Reyes was very helpful and friendly. I was able to get my car back in 24hrs. My rep Michael Reyes was very helpful and friendly. I was able to get my car back in 24hrs. More