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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
790 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 790 reviews

March 19, 2025

Everyone from the greeter to my service coordinator Andreas were friendly, professional, and courteous. Great service. More

by Michellegwagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
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Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found Andreas to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We do hope we can be of assistance in the future. Take care!

March 18, 2025

Communication effective and rapid. My Expectations were perfectly met. I strongly recommend the service and Steve. More

by Danton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2025

The worst customer service experience I’ve ever had with Mercedes after over 25 years! My car is running fine. More

by Jetboyufo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro
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Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Yadegari General Manager Mercedes-Benz of Beverly Hills syadegari@bhbenz.com (310) 248-4272

March 16, 2025

Violet and the team at MB of Beverly Hills are a class act! They made my car buying experience fun and easy from start to finish! Highly recommend you to stop by and see Violet if you’re in the market for More

by Danielmgray88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Violet
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Mar 18, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2025

The teams at the Beverly Hills service department seem to work well together. Except the loaner car dept. More

by simonpeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia
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Mar 16, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

March 11, 2025

This was the first time that I sought service for my car. My service advisor, Mark Oliver, was efficient, pleasant, and knowledgeable. The ladies at the checkout were kind and facilitated a quick, easy dep More

by ADK0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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Mar 13, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 10, 2025

Superb experience from beginning to end. It felt great to know that the service advisor was able to tell me exactly what I needed without doing unnecessary work. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry & James
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Mar 13, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Andrew, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2025

Great people skills from everyone&Silvia is the best service advisor&gives best customer service! More

by diidii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia
Report | Print
Mar 10, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

I had a long wait (2weeks) to get an appt to have a minor problem checked and fixed. Service then took 2 1/2 days to actually get around to servicing my car. More

by trish.bakst
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
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Mar 12, 2025 -

Mercedes-Benz of Beverly Hills responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Yadegari General Manager Mercedes-Benz of Beverly Hills syadegari@bhbenz.com 310-659-2980

March 08, 2025

Perfect excellent service number one helpful personality happy at work speaking Farsi Well-mannered 100 More

by Ebrahim Pakdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzam Hemmatyar
Report | Print
Mar 10, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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