Mercedes-Benz of Birmingham

First, Mercedes Benz of Birmingham has the friendliest environment. I purchased my first G63 and had exceptional service. Kira was very polite, mannerable and welcoming. I will always visit and make futur environment. I purchased my first G63 and had exceptional service. Kira was very polite, mannerable and welcoming. I will always visit and make future purchases here, because of her and the rest of the team. With all due respect, You rock! More

Great experience with Ms. Kira. She was knowledgeable, professional, and a pleasure to work with. She knows the products very well and also has a lot of knowledge about service Kira. She was knowledgeable, professional, and a pleasure to work with. She knows the products very well and also has a lot of knowledge about service also so it helped the process go so smoothly! Thank you again, Kira!! More

The dealership is phenomenal! everyone is friendly from the front desk to the service department; everyone is so attentive to my wants needs! Highly recommend stopping by Mercedes everyone is friendly from the front desk to the service department; everyone is so attentive to my wants needs! Highly recommend stopping by Mercedes-Benz of Birmingham. Kira Jackson is the true definition of “Top-tier service” from her warm welcoming smile to friendly & down to earth personality. YOU ROCK KIRA! More

Ms. Jackson provides excellent customer service along with her wonder hospitality. She exudes a genuine niceness and was very knowledgeable about my vehicle and the situation of my concern. She was the B with her wonder hospitality. She exudes a genuine niceness and was very knowledgeable about my vehicle and the situation of my concern. She was the BEST!!!! More

My husband and I had the pleasure of spending a few hours with our salesman, Eric Burks. He was very patient and so helpful in helping us select the perfect vehicle for us. We are his repeated customers beca with our salesman, Eric Burks. He was very patient and so helpful in helping us select the perfect vehicle for us. We are his repeated customers because of the respect that he shows and the service he renders, as he confidently helps us select the the best vehicle for us. More

Trent Tate was fantastic with providing me an excellent customer experience. He definitely exceeded my expectations. customer experience. He definitely exceeded my expectations. More

They made my purchase very easy. All questions were answered in a timely manner and everything was ready to go at delivery. All questions were answered in a timely manner and everything was ready to go at delivery. More

My wife and I had the fortunate opportunity to spend the day with Arsenio, and we had a fantastic time with him. I have purchased a few vehicles in my lifetime but I've never enjoyed the process of a vehic day with Arsenio, and we had a fantastic time with him. I have purchased a few vehicles in my lifetime but I've never enjoyed the process of a vehicle purchase as much as I did with Arsenio. He truly cares about his customers' well-being and is genuine about his desire to do right by his customers. We, unfortunately, had some shenanigans going on with another dealer and his customers while we were purchasing our vehicle; trying to purchase our vehicle while we were in the middle of the purchase. Arsenio stayed calm and reassured us he wasn't going to allow another dealer to undercut our purchase of the vehicle in the 23rd-hour sort to speak. Obviously, we made the purchase and we could not be happier with our decision. I highly recommend purchasing your next vehicle from Arsenio and Mercedes-Benz of Birmingham because you will not be disappointed. More

MB of Birmingham was the Best! Kurt Long made the entire process quick and easy. He knew exactly what I was looking for and stayed in contact with me until the very end! Kurt Long made the entire process quick and easy. He knew exactly what I was looking for and stayed in contact with me until the very end! More

They made it very easy for me to get the car I wanted. Ghali Bazzi was super helpful and attentive and answered all of our questions. Great personal service. Ghali Bazzi was super helpful and attentive and answered all of our questions. Great personal service. More