Mercedes-Benz of Birmingham

I have owned several MB’s, and have had several dealings with Warren Hudson. Warren Hudson is first class, period, end of conversation. with Warren Hudson. Warren Hudson is first class, period, end of conversation. More

We had an AC issue(not cooling), called Tory Barber and he got us in on a Saturday morning. It was 1st come basis, but given the circumstances it worked out fine for us. We had a diagnostic estimate going he got us in on a Saturday morning. It was 1st come basis, but given the circumstances it worked out fine for us. We had a diagnostic estimate going in, but fortunately it was just Freon and was much less than we had expected. We were there for about 2 hrs but the Customer Service waiting area was most comfortable, We enjoyed an Edgars menu, and browsing the new cars and their amenities making the time go by quickly. Tory went over the repair, and reviewed some additional upcoming work & estimates, & our car was returned to us sparkling clean with the AC working perfectly. Can’t say enough about how great it is to work with Tory, who is always able to explain the service we had or what is coming up.. More

Being a first time buyer, owning a Mercedes was always a dream of mine. Seeing the 3-pointed star driving by on cars always seemed like an occasion. With the help of Trent at Mercedes, I was able to make th dream of mine. Seeing the 3-pointed star driving by on cars always seemed like an occasion. With the help of Trent at Mercedes, I was able to make this dream of mine a reality. He and the team were so accommodating to each of my needs and my severe lack of car buying knowledge. He educated me and treated me as If I was one of his own kids. After months of looking at vehicles at the MB dealership, we finally found one that fit my needs and every single one of my wants. Trent, thank you. Thank you for creating an incredible experience that I will never forget. I’m SO Proud to be apart of the Mercedes-Benz family :) More

These are very challenging times to acquire a vehicle. I got precisely what I wanted built to my specifications. It is a fabulous car matched with excellent personal service Ghali all along the way. got precisely what I wanted built to my specifications. It is a fabulous car matched with excellent personal service Ghali all along the way. More

Very knowledgeable as she answered all of our questions throughout this painless process. Candor & Integrity. Do not hesitate to contact and trust Miss NDAW. A 6 Star Associate. throughout this painless process. Candor & Integrity. Do not hesitate to contact and trust Miss NDAW. A 6 Star Associate. More

Knowledgeable, friendly, and was very informative without being “a salesman” for lack of a better term. Great experience with an outstanding staff. Would recommend for everyone looking to enjoy the many comf being “a salesman” for lack of a better term. Great experience with an outstanding staff. Would recommend for everyone looking to enjoy the many comforts Mercedes has to offer More

Trent is the best hands down. His customer service is top notch and was super helpful in answering all my questions. I would highly recommend him to anyone looking to purchase a new r pre owned Benz! notch and was super helpful in answering all my questions. I would highly recommend him to anyone looking to purchase a new r pre owned Benz! More

Ghali our salesman was outstanding. Great knowledge and not pushy. Very Professional!Also was very patient. not pushy. Very Professional!Also was very patient. More