Mercedes-Benz of Birmingham

First Time buying from a distance After searching the Southeast for our desired build of the 2020 GLS 450 we found the car we wanted at MB of Birmingham. Being from Atlanta, we worked After searching the Southeast for our desired build of the 2020 GLS 450 we found the car we wanted at MB of Birmingham. Being from Atlanta, we worked with salesman Steve Carter and were able to quickly work out a good deal including trade-in of our previous vehicle and immediate pickup in Birmingham. Two days later we picked up our car and were extremely pleased with the preparation and particularly the delivery training provided by Arrie. We would definitely recommend this dealership. More

Great Experience! My son and his wife have leased twice with Mark and we decided to purchased a pre-owned Mercedes from Mark. It was a comfortable, relaxing experience. My son and his wife have leased twice with Mark and we decided to purchased a pre-owned Mercedes from Mark. It was a comfortable, relaxing experience. Mark went out of his way to handle our concerns and we also had discussions on many topics while our loan was being processed. More

Highly Recommend Mercedes Irondale Campus Buying a vehicle from the Mercedes Irondale Campus was an enjoyable experience. There was no pressure to buy something more than I wanted. I told th Buying a vehicle from the Mercedes Irondale Campus was an enjoyable experience. There was no pressure to buy something more than I wanted. I told them the options, color and price that I was looking for and the first car they brought to me was exactly what my wife and I were looking for. I recommend this dealership to anyone looking to buy a luxury vehicle. More

Best Dealership I've been shopping with this dealership since 2009. I Love this dealership. They are honest, straight forward and treat you like family. When you can' I've been shopping with this dealership since 2009. I Love this dealership. They are honest, straight forward and treat you like family. When you can't make up you mine which car you want, they don't pressure you just to make a sale. They genuinely want you to be happy with your purchase. The staff is very helpful and friendly. The services department is phenomenal. My salesman is Ghali Bazzi he's really a great guy. He's knowledgeable about the cars they sale, patient and makes your car buying experience great. I just purchased a 2020 GLE. I had other options, but I chose to stick with a place I can trust. Mercedes Benz of Birmingham ROCKS!!! More

The best consultant ever! He actually cared about what I wanted and explained everything perfectly!!I would recomend this dealer and Caleb to everyone I know!! wanted and explained everything perfectly!!I would recomend this dealer and Caleb to everyone I know!! More

Great experience Mark Colvin is super guy he was friendly polite and easy to work with .He responded to all my phone calls .He has lot patience with customers. I highl Mark Colvin is super guy he was friendly polite and easy to work with .He responded to all my phone calls .He has lot patience with customers. I highly recommend him to anybody who is buying Mercedes at Hoover branch Birmingham. Thanks Mark. More

2nd car to get from Mark. Mark was great......patient and understanding .....dealing with an older lady with no male support. I would recommend him anytime. I would also ment Mark was great......patient and understanding .....dealing with an older lady with no male support. I would recommend him anytime. I would also mention Brook for paperwork. She was terrific. More

Just bought 2 more cars Ghali Bazzi is such a pleasure to work with. You get STRAIGHT ANSWERS, unvarnished with no BS! Love dealing with a Sales Executive I can trust. He is Ghali Bazzi is such a pleasure to work with. You get STRAIGHT ANSWERS, unvarnished with no BS! Love dealing with a Sales Executive I can trust. He is amazing and knowledgable. More

Awesome Results Caleb worked throughout the process keeping me informed every step of the way. He made sure I was comfortable and felt like I was at home with family. Caleb worked throughout the process keeping me informed every step of the way. He made sure I was comfortable and felt like I was at home with family. Awesome buying experience with excellent customer service which is earned not given. More

online purchase Recently did a online vehicle purchase with Mercedes-Benz of Birmingham Irondale.This was the first time doing something like this which made me somew Recently did a online vehicle purchase with Mercedes-Benz of Birmingham Irondale.This was the first time doing something like this which made me somewhat nervous.I have to say that every/anytime I called I talked to the nicest most friendly people on the phone. I was directed to a salesman Russel French who went out of his way to explain and help me understand how everything would work very helpful/ professional salesman and all around great guy. After a little back and fourth negotiation we agreed on a price that I believe was very fair for both sides. Since I'm from out of state I decided to fly down to get the car and drive it back home. Upon my arrival everyone was as nice as could be, the facility is top notch very nice with great amenities. We took the car for a drive and everything was perfect as expected. I was off to see the financial person Brooke who did a great job showing and explaining all the warranty/ protection packages available without pressuring me to buy any which was a nice change from what I'm used to. Next I met with Aria who sat in the car with me going over all the features and functions of the car. She did a great job being as how the car is much more technologically advanced than I. After helping me connect to the car with bluetooth and car play I was ready to hit the road for the trip home. I was a little uneasy about the taxes/title and things since I was so far away but a few days later I received a package from FedEx to take to the local DMV. Expecting things not to go well I went in one day after work handed over the packet to the lady who looked through it had me sign maybe 3 things and said ok thanks . I could not believe how easy it was. Once again Thanks to everyone at MB of Birmingham and would definitely recommend using them if you are considering a Mercedes-Benz purchase. Thanks again Mark from Illinois More