Mercedes-Benz of Birmingham

GREAT EXPERIENCE!! Djibe Tall is an outstanding sales person at the Mercedes-Benz Dealership of Birmingham -Irondale location. He was very knowledgeable, attentive and a Djibe Tall is an outstanding sales person at the Mercedes-Benz Dealership of Birmingham -Irondale location. He was very knowledgeable, attentive and accommodating. He was able to tell me all of the benefits of the new car that I ended up purchasing. I love the fact that he listened to me (woman) and did not make me feel foolish for my questions. He is very very patient and has great customer service skills. So if you are in the market for a beautiful new Mercedes-Benz, I highly recommend that you go see (Jibee) at the Irondale campus! I have to give a shout out to the entire team. Everyone was super nice. Keep up the good work! V More

Thanks kurt long wonderful person and professional l like to I Buy BMW 750ixdrive it's a nice and a clean car from Benz of Birmingham dealer it's a great and luxury dealer thanks for team of sales and finance I Buy BMW 750ixdrive it's a nice and a clean car from Benz of Birmingham dealer it's a great and luxury dealer thanks for team of sales and finance It's professional and fast in processing to get a car And a special thanks for ( kurt long ) he's nice person and professional completely every thing's in a few minutes... many thanks for Finance Director( Boubacar Thiam ) He's a wonderful person and professional Done everything in a few minutes... I leave in Texas and I come back when I want to Buy the next new car Maybe Mercedes Benz from the same dealer (Mercedes benz of Birmingham) the signature of luxury car... Thanks..... More

Excellent Service! We had an excellent experience with Djiby at MB of Bham! He was very thorough and responsive. Would highly recommend! We will certainly give him a cal We had an excellent experience with Djiby at MB of Bham! He was very thorough and responsive. Would highly recommend! We will certainly give him a call in the future. Thanks again! More

Great car buying experience! Djiby and the Irondale team are very professional and courteous. We got a great car at a great price! Job well done! Thank you! Djiby and the Irondale team are very professional and courteous. We got a great car at a great price! Job well done! Thank you! More

Best sale ever!!!! The sales team was excellent. The restrooms were very clean.. My salesman Eric Burks was very knowledgeable, neat and considered of my time. I would The sales team was excellent. The restrooms were very clean.. My salesman Eric Burks was very knowledgeable, neat and considered of my time. I would refer the dealership to family and friends. More

Great Experience! We had a wonderful experience with John Reynold at the Mercedes-Benz dealership, Irondale campus. He was professional, very knowledgeable and sensiti We had a wonderful experience with John Reynold at the Mercedes-Benz dealership, Irondale campus. He was professional, very knowledgeable and sensitive to our needs, spending as much time with us as was necessary to answer all the questions we had at that time. He continues to make himself available even after we made our purchase. Financing was a smooth process with Mr. Thiam, and everyone we encountered at the campus was professional, courteous and pleasant. The Edgar’s Bakery on site made the time pass a bit easier as we waited for everything to be done for delivery. I’ve had the opportunity to return with my vehicle for an add-on that we purchased, and everyone in the service department was equally wonderful to deal with and took time to answer all of my questions. Great location to purchase your next Mercedes! More

Sprinter 3500 Dualy (2018 Airstream Interstate Grand Tour) NOTE: Hover Service Location Today I took my 2018 Airstream Interstate Grand Tour (Sprinter 3800 Extended) into Mercedes-Benz of Birmingham. I mad NOTE: Hover Service Location Today I took my 2018 Airstream Interstate Grand Tour (Sprinter 3800 Extended) into Mercedes-Benz of Birmingham. I made sure I had an appointment. The vehicle had 3500 miles on it and all I wanted was an Oil Change. I could have waited for the dash to say "A" service which was over 10,000 miles or do it now. The dealership told me the oil change was almost as much as the "A" service. I went for the "A" service. The lounge was very nice, free Wi-Fi and very clean. The new owners have made a difference in the way you feel at this dealership. Yet still it seems distant and not warm. I can't explain this feeling. It just seems a Mercedes-Benz dealership that charges over $400.00 for an initial service should provide their clients with more of a luxury experience. The Assistant Service Manager seem unfamiliar with Sprinters in general which did not lead me to feel completely confident. Again, I had a appointment, they knew what I wanted to do, and I went with the time and date they suggested. THEN, I received a text from the Service Tech (Ryan Forrester) working on my vehicle. He asked me for comments and thoughts. I responded via text and my confidence went WAY UP. That was a first and very impressive. This simple communication made all the difference in the world. Bravo Ryan. Would I use this dealership again. Of course I would. Especially with the communication during the event. Thanks for the communication folks. It made the difference. More

Satisfied customer Excellent rep. Very professional and positive attitude. Very knowledgeable about specific details on my desired car. If I had the money I'd buy anoth Excellent rep. Very professional and positive attitude. Very knowledgeable about specific details on my desired car. If I had the money I'd buy another car from him. More

Great Experience Nick made the buying experience very easy. He answered all of our questions and continues to do so even after the sale. This was our second purchase Nick made the buying experience very easy. He answered all of our questions and continues to do so even after the sale. This was our second purchase from this dealership and will definitely use them in the future. I would definitely recommend Nick! Everyone we encountered during the experience was very professional and helpful. More

Wonderful Experience Everyone I came in contact with during my buying experience was a pleasure to interact with. Correspondence was quick and courteous whether it was via Everyone I came in contact with during my buying experience was a pleasure to interact with. Correspondence was quick and courteous whether it was via text, email or face to face. Nick answered all my questions and happily granted every request I made even when I asked to see the vehicle on a lift so I could examine the under carriage. I would highly recommend Nick to anyone looking to purchase a new or used vehicle! More