Mercedes-Benz of Birmingham

Excellent experience We have leased/purchased 4 vehicles through Steve Carter and have always been extremely pleased with our experience. His patience and thoroughness mak We have leased/purchased 4 vehicles through Steve Carter and have always been extremely pleased with our experience. His patience and thoroughness make the transaction seamless. The new Irondale dealership is most impressive and all involved in our latest visit from Boubacar Thiam in finance to Caleb DeMars, who explained the new features, were exceptional. More

Hard Work Delivers! Jan and I recently visited the Irondale campus for the first time seeking a specific Benz model. Having reached out to Kurt Long in advance pursuant t Jan and I recently visited the Irondale campus for the first time seeking a specific Benz model. Having reached out to Kurt Long in advance pursuant to identifying cars in which we wanted to focus, Kurt was ready to engage immediately upon our arrival. Kurt and the team were conscientious, helpful and informative throughout the process. Ten days from that initial visit we took delivery of the best car for us and are very pleased. Larry A. More

Great dealing with salesman and staff I feel that I had a great experience with everyone that I came in contact with at the dealership and I will recommend this dealership to my friends an I feel that I had a great experience with everyone that I came in contact with at the dealership and I will recommend this dealership to my friends and family More

Exemplary Dealership Best dealership experience ever. This group has set the standard and the bar for excellence at a new level. Kurt Long & Eric Burks as well as everyo Best dealership experience ever. This group has set the standard and the bar for excellence at a new level. Kurt Long & Eric Burks as well as everyone else involved, made this such a pleasant experience from start to finish. Had a follow up call the next morning from Kurt to make sure everything was to my liking. Little things like this speaks volumes about Mercedes-Benz of Birmingham!! Simply the best!! Dan Lowe More

Fast and Easy This dealership is exceptional. I went in to discuss my situation with a sales associate by the name of Ghali. He was so professional and delightful t This dealership is exceptional. I went in to discuss my situation with a sales associate by the name of Ghali. He was so professional and delightful to speak with. He made me feel very comfortable and positive about the decision I made. He was so kind and knowledgeable. I’m happy I was able to get the car I wanted (2018 C 300) without any issues at all. Very knowledgeable and professional staff. More

Good Experience, treated professionally Good Experience buying a used car from John Reynold and Bart Irvine at Mercedes of Birmingham. Very knowledgeable, professional and courteous. Willi Good Experience buying a used car from John Reynold and Bart Irvine at Mercedes of Birmingham. Very knowledgeable, professional and courteous. Willing to show vehicles multiple times, listened to our needs, never pressured to buy. More

Perfect new car experience Steve Carter is by far the most knowledgeable sales consultant that I have had the opportunity to advise me on new and precertified transactions over Steve Carter is by far the most knowledgeable sales consultant that I have had the opportunity to advise me on new and precertified transactions over the last 20+ years. You know after the details are presented to you, that you can make the best decision based on all the facts and leave with confidence of that. The new MBBHM dealership is spectacular! Enjoy your next buy/lease experience. More

My second purchase in two weeks. Yesterday, I purchased a CPO E350 from MBBHM Irondale. Two weeks prior, I purchased an ML350 for my wife from the Hoover location. As I told Joel Ga Yesterday, I purchased a CPO E350 from MBBHM Irondale. Two weeks prior, I purchased an ML350 for my wife from the Hoover location. As I told Joel Garcia, the General Manager, he has earned a customer for life. These are the first two Mercedes that I have ever owned, and I bought them both to protect my family. These are the most solid, safe, and luxurious cars on the market. Having bought my first car at the Hoover location, I was totally blown away by the facilities at Irondale. Everything is top notch and I have always been greeted by several employees each time I have visited. I worked with Jessica Brooks, Joel Garcia, and Cy Cyphers. The level of expertise, friendliness, and the amount of work that was put into my deal was amazing. Jessica is not only a real asset to the Mercedes team in Birmingham, but is just a great person all around. She really knows her stuff and is good at what she does. I would eagerly send my family and any friends to purchase a car from Jessica. Joel does a great job leading the team and making sure that each customer is provided with an excellent experience. I will also say that Cy in F&I provided the most organized and clearly explained car purchase that I have ever had. Great all around!! More

Excellent! This was my first time working with Michael, he was very helpful in finding my new GLC 300 with all the cool features I wanted. I've worked previo This was my first time working with Michael, he was very helpful in finding my new GLC 300 with all the cool features I wanted. I've worked previously with Mark Roberts and Cy Cyphers on two previous MB purchases from MB-BHM- these guys are awesome! Excellent overall experience. More

Very good experience We had a very good experience buying a used car. We really appreciate Quinton Tanniehill our salesperson. He was very knowledgeable and professional We had a very good experience buying a used car. We really appreciate Quinton Tanniehill our salesperson. He was very knowledgeable and professional. We would definitely come here again. We felt that it was an easy transaction and got just what we wanted. More