Mercedes-Benz of Birmingham

Great Customer Service Worked with John Reynolds at the Hoover location and he was great. I went looking for a used car for my son and he did a great job. Worked with us o Worked with John Reynolds at the Hoover location and he was great. I went looking for a used car for my son and he did a great job. Worked with us on the purchase of our car and gave us a good trade in value on my car. He also went out of his way to track down the 2nd key from the previous dealership even after we bought our car. Great customer service and follow up. I would highly recommend John and will use for future purchases. Thanks More

New car The dealership including all the staffs make your experience anjoyable. They are professional and they value their costumer. This is my second car wit The dealership including all the staffs make your experience anjoyable. They are professional and they value their costumer. This is my second car with MB and have enjoyed my experience. More

Excellent experience We have leased/purchased 4 vehicles through Steve Carter and have always been extremely pleased with our experience. His patience and thoroughness mak We have leased/purchased 4 vehicles through Steve Carter and have always been extremely pleased with our experience. His patience and thoroughness make the transaction seamless. The new Irondale dealership is most impressive and all involved in our latest visit from Boubacar Thiam in finance to Caleb DeMars, who explained the new features, were exceptional. More

Hard Work Delivers! Jan and I recently visited the Irondale campus for the first time seeking a specific Benz model. Having reached out to Kurt Long in advance pursuant t Jan and I recently visited the Irondale campus for the first time seeking a specific Benz model. Having reached out to Kurt Long in advance pursuant to identifying cars in which we wanted to focus, Kurt was ready to engage immediately upon our arrival. Kurt and the team were conscientious, helpful and informative throughout the process. Ten days from that initial visit we took delivery of the best car for us and are very pleased. Larry A. More

Great dealing with salesman and staff I feel that I had a great experience with everyone that I came in contact with at the dealership and I will recommend this dealership to my friends an I feel that I had a great experience with everyone that I came in contact with at the dealership and I will recommend this dealership to my friends and family More

Exemplary Dealership Best dealership experience ever. This group has set the standard and the bar for excellence at a new level. Kurt Long & Eric Burks as well as everyo Best dealership experience ever. This group has set the standard and the bar for excellence at a new level. Kurt Long & Eric Burks as well as everyone else involved, made this such a pleasant experience from start to finish. Had a follow up call the next morning from Kurt to make sure everything was to my liking. Little things like this speaks volumes about Mercedes-Benz of Birmingham!! Simply the best!! Dan Lowe More

Fast and Easy This dealership is exceptional. I went in to discuss my situation with a sales associate by the name of Ghali. He was so professional and delightful t This dealership is exceptional. I went in to discuss my situation with a sales associate by the name of Ghali. He was so professional and delightful to speak with. He made me feel very comfortable and positive about the decision I made. He was so kind and knowledgeable. I’m happy I was able to get the car I wanted (2018 C 300) without any issues at all. Very knowledgeable and professional staff. More

Good Experience, treated professionally Good Experience buying a used car from John Reynold and Bart Irvine at Mercedes of Birmingham. Very knowledgeable, professional and courteous. Willi Good Experience buying a used car from John Reynold and Bart Irvine at Mercedes of Birmingham. Very knowledgeable, professional and courteous. Willing to show vehicles multiple times, listened to our needs, never pressured to buy. More

Perfect new car experience Steve Carter is by far the most knowledgeable sales consultant that I have had the opportunity to advise me on new and precertified transactions over Steve Carter is by far the most knowledgeable sales consultant that I have had the opportunity to advise me on new and precertified transactions over the last 20+ years. You know after the details are presented to you, that you can make the best decision based on all the facts and leave with confidence of that. The new MBBHM dealership is spectacular! Enjoy your next buy/lease experience. More

Excellent! This was my first time working with Michael, he was very helpful in finding my new GLC 300 with all the cool features I wanted. I've worked previo This was my first time working with Michael, he was very helpful in finding my new GLC 300 with all the cool features I wanted. I've worked previously with Mark Roberts and Cy Cyphers on two previous MB purchases from MB-BHM- these guys are awesome! Excellent overall experience. More