Mercedes-Benz of Birmingham

Stress free transaction I found dealing with this dealership absolutely amazing. Very pleasant people to work with. It was actually fun. The staff is very professional and kn I found dealing with this dealership absolutely amazing. Very pleasant people to work with. It was actually fun. The staff is very professional and knowledgeable. I hope to do business with them again. I came from Atlanta and it was worth the trip. Than You All. More

Great with people Mr Davis was very understanding with details of purchasing my car. He explaned the function of operating , warranty concerns, he was outstanding, a gr Mr Davis was very understanding with details of purchasing my car. He explaned the function of operating , warranty concerns, he was outstanding, a great salesman. More

Excellent! I had a great experience at the Birmingham Mercedes location. Our salesman, Ghali Bazzi, was great with me and my husband. He was patient with us an I had a great experience at the Birmingham Mercedes location. Our salesman, Ghali Bazzi, was great with me and my husband. He was patient with us and I found the SUV that I wanted. Terry in finance was also very nice. In fact everyone I met was very nice to me. Thanks so much! Melissa More

Excellent, excellent, excellent!! I love working with Nick Underwood. He always takes care of me and treats me right! He has always gone above and beyond helping me, as well as getting I love working with Nick Underwood. He always takes care of me and treats me right! He has always gone above and beyond helping me, as well as getting the best Sales Associate for me. I have purchased two Mercedes from the Hoover, Alabama location and dealt with Nick Underwood and Eric Burks. Two Mercedes for myself and a total of four Mercedes within the family. I highly suggest to anyone searching for a new/used Mercedes to reach out to Nick Underwood and Eric Burks!! Eric is fantastic so you better request him when you walk in the door! I love, love, love y'all -- Excellent guys!! Thank you! More

Purchased glc300 Salesperson very knowledgeable of vehicle. Answered all questions thoroughly. Has been available since purchase to answer questions. No pressure sales Salesperson very knowledgeable of vehicle. Answered all questions thoroughly. Has been available since purchase to answer questions. No pressure sales. Pleasant experience! More

Blake Whisenhunt Buying an auto from Blake was a most enjoyable experience. He has a great deal of experience with Mercedes-Benz automobiles and led me through all th Buying an auto from Blake was a most enjoyable experience. He has a great deal of experience with Mercedes-Benz automobiles and led me through all the things I needed to know on my first purchase of a Mercedes. We looked a most of the cars on the lot since I had only a basic idea of what I wanted and was not all that familiar with the M-B line, especially the newer entries. My previous cars have been BMW and Porsches. Upon driving an SL, I found it to be pretty much exactly what I wanted. Blake worked hard to make the deal happen. I have been quite pleased so far with my purchase and the service provide by M-B of Birmingham. More

The overall experience was outstanding... This had to be the best buying car experience I have ever been through in over 35 years of buying automobiles. Not only were they respectful of my ti This had to be the best buying car experience I have ever been through in over 35 years of buying automobiles. Not only were they respectful of my time but they did exactly as I requested throughout the process. If you want a truly professional experience then you have to see Ghali Bhazzi. Hands down one of the best and most courteous people in the business. He will listen and tell you exactly what can and cannot be done. This was also true of Terry Bagwell, Finance Manager. If you are shopping for a Mercedes then this is the only place to go and Ghali is the man to see and Terry will get you out the door with minimum effort and 100% respect for your time. More

Excellent sales & service from Greg Forest Greg showed me several cars and drove them. No pressure tactics. Totally honest.Came to acceptable terms quickly. Delivered new car same day.Demonstra Greg showed me several cars and drove them. No pressure tactics. Totally honest.Came to acceptable terms quickly. Delivered new car same day.Demonstrated car features. Provided and explained all lease documents. More

BEST CAR BUY I EVER MADE MS BEATRIX was wonderful, it's not always the car that's just great, but the person behind the scenes selling the car SHE IS THE GREAT EXPERIENCE!, S MS BEATRIX was wonderful, it's not always the car that's just great, but the person behind the scenes selling the car SHE IS THE GREAT EXPERIENCE!, She was knowledgeable about every step and kept me informed on everything that was happening and she's still providing EXCELLENT SERVICE AFTER THE SALE! BRAVO ZULU from this retired active duty service woman....The customer service industry could gladly take a page out of her book on how to be KIND, PROFFSIONAL, SMART AND PATIENT! THANK YOU MS BEATRIX AGAIN FOR A GREAT CAR BUYING EXPERIENCE AND I GOT THE TOO! More

It was the best experience It was great! She treat me with so much care. It's was the best experience I have every had purchasing my first car.. Thanks again Bea It was great! She treat me with so much care. It's was the best experience I have every had purchasing my first car.. Thanks again Bea More