Mercedes-Benz of Birmingham

Order new Sprinter I decided to purchase a 3500 Sprinter and saw on the Internet that Mercedes Benz of Birmingham had one in stock. When I test drove it I liked it but i I decided to purchase a 3500 Sprinter and saw on the Internet that Mercedes Benz of Birmingham had one in stock. When I test drove it I liked it but it didn't have some of the options that I wanted. Mark walked me thru the process of ordering one with the exact features that I requested. While we were doing this my wife found a E 400 that she liked so we bought it that day. We had arrived late so it was about 11pm by the time we finished. Joe and all the staff were great and made sure everything was handled smoothly. Mark stayed in contact with me often to give me updatesome on the status of my Sprinter. I live about 1.5 hours from the dealership so he completed the paperwork via email and phone. When I arrived to pick up my vehicle all I had to do was sign. Mark introduced me to the team in the service department (first time that has ever happened when I purchased a vehicle) and made this experience very enjoyable. He even helped me contact a company that will do some of the retrofitting. I will definitely be back and recommend them to everyone. More

I bought a new Mercedes Benz on yesterday. The service was . Mr. Carter gave us his utmost attention while we test drove and purchased the car. Was very knowledgeable regarding any information asked regarding th Mr. Carter gave us his utmost attention while we test drove and purchased the car. Was very knowledgeable regarding any information asked regarding this purchase. We were invited back if we forgot anything. We were also given telephone numbers and we're asked to call him 24/7 if necessary. He was very warm and caring. More

lLove my GLA The easiest car I ever purchased. I felt like a friend at Mercedes of Birmingham. This is the third car I have bought from them! From what could be a The easiest car I ever purchased. I felt like a friend at Mercedes of Birmingham. This is the third car I have bought from them! From what could be a stressful undertaking, Mercedes of Birmingham makes it simple!!!! More

First Class Experience Once again Mercedes-Benz of Birmingham exceeded my expectations. I just completed acquiring my sixth Mercedes from MBBHM and the experience was first Once again Mercedes-Benz of Birmingham exceeded my expectations. I just completed acquiring my sixth Mercedes from MBBHM and the experience was first class. Greg Forrest and Jordan Whisenhunt found the car I wanted and within an hour I was on my way. The experience is always a pleasure. More

Awesome dealership! Mercedes-Benz of Birmingham has won our loyalty! We had an awesome experience and are super impressed with every aspect of our interaction. Ghali Baz Mercedes-Benz of Birmingham has won our loyalty! We had an awesome experience and are super impressed with every aspect of our interaction. Ghali Bazzi was our sales consultant and I highly recommend him More

Exceeds all expectations Over the top customer service. They make it a pleasure doing business. Top quality from sales to service Dept! Mark was very accessible and followed t Over the top customer service. They make it a pleasure doing business. Top quality from sales to service Dept! Mark was very accessible and followed through with every promise. I mean get not own another brand car. Hard to beat! More

Easy Transaction Working with Steve Carter of Mercedes Benz of Birmingham was a pleasant experience. He was helpful, knowledgeable, and very customer oriented. The de Working with Steve Carter of Mercedes Benz of Birmingham was a pleasant experience. He was helpful, knowledgeable, and very customer oriented. The dealership itself was a relaxing atmosphere and all other personnel I met were helpful and friendly. More

Thank you Eric Eric, you were wonderful in helping me select my new car. This experience was nothing like the last time I purchased a car as a single female years a Eric, you were wonderful in helping me select my new car. This experience was nothing like the last time I purchased a car as a single female years ago. I appreciate the time you took explaining all the details from the features on the car to various warranties available and much more. I started with providing you with my budget, the features I wanted and you helped make it a pleasurable experience. I love my new car. Thank you More

Thank you Gary Moon! I wanted to thank Gary Moon for making a stressful decision fun and exciting! We love our certified pre-owned MLE350! We would definitely recommend I wanted to thank Gary Moon for making a stressful decision fun and exciting! We love our certified pre-owned MLE350! We would definitely recommend him to our friends! More

C300 Lease I went there to have a warning light on my C240 checked out. I looked over the lot while the service dept ran diagnostics. Joe Coons approached me and I went there to have a warning light on my C240 checked out. I looked over the lot while the service dept ran diagnostics. Joe Coons approached me and the next thing I knew I was leading a C300. If you go there you better be ready to do business - they make it very easy! They remind me of another Nick Saban organization. There is a process and everyone has a job to do. They are ALL professionals and everyone does their job. Great experience! More