Mercedes-Benz of Birmingham

great buying experience Bea and the rest of the gang did a wonderful job they had the Cars we wanted let us drive them and let us think about it and decide what we wanted. No Bea and the rest of the gang did a wonderful job they had the Cars we wanted let us drive them and let us think about it and decide what we wanted. No pressure. And they have followed up since the purchase with help on whatever we needed text messages, phone calls. It's been great More

BEA IS THE BEST !!!!!!!!!! Due to my work I cover several states and used this to my advantage looking for a new automobile. I live five hours from Birmingham but during a perio Due to my work I cover several states and used this to my advantage looking for a new automobile. I live five hours from Birmingham but during a period of four months I found Beatrix to be the best help money could have bought. She was always very responsive and never pushy as well as very well versed in her information. I am the new owner of a 350GLE and can't wait to make another purchase from "BEA" when the new 350E Coupe is released next year. Her professionalism adds an entire new meaning to customers first. While I myself work in sales I find most people I deal with are only concerned about their check and not my spending but I honestly think "BEA" would have sent me to another dealer if she felt I was not making the correct decision for my needs. After the purchase of more than 30 new cars she has been more help than all the others combined. I guarantee she is nothing short of GREAT!! More

Best Experience Greg made our experience perfect. With his commitment to his customers, putting our wants first, and his relationship that he continues after receivin Greg made our experience perfect. With his commitment to his customers, putting our wants first, and his relationship that he continues after receiving his services is unbelievable. A car buying experience is something we always used to stress about going and doing. With him, he made it fun and comfortable and made us appreciate Mercedes and him so much! More

Excellence Defined MB of Birmingham distinguishes itself among car dealerships with outstanding service. We've worked with Greg Forest since 2010 and value his genuine MB of Birmingham distinguishes itself among car dealerships with outstanding service. We've worked with Greg Forest since 2010 and value his genuine concern for meeting the customers needs. Highly professional and knowledgeable service professionals at every task form this phenomenal dealership. They make car buying and maintenance a easy and pleasant experience. More

Awesome! Greg was the most accommodating sales rep I've ever dealt with. I told him what I was looking for and I didn't like to keep going back and forth on a Greg was the most accommodating sales rep I've ever dealt with. I told him what I was looking for and I didn't like to keep going back and forth on a price......I asked him to just shoot me straight. That's exactly what he did. He was kind, helpful and most of all he did NOT stress me out. I appreciated that he didn't try to promise me the moon like some other sales people do just to sell me a car. I wish every sales person was like Greg! Thank you for such a pleasant experience Greg! I have already told my friends about you and how great Tory Barber is in Customer Service! :-) More

Great customer service and very satisfied! From start to finish it was fantastic service and it continues after purchase! Will be a repeat customer!Bea is so much about a relationship and not From start to finish it was fantastic service and it continues after purchase! Will be a repeat customer!Bea is so much about a relationship and not just a sale. More

Fabulous A few weeks ago I went into MB of Bham to trade my vehicle for a M Class. Beatrix "Bea" was amazing. Also Mark Roberts. The two of them made this pr A few weeks ago I went into MB of Bham to trade my vehicle for a M Class. Beatrix "Bea" was amazing. Also Mark Roberts. The two of them made this process smooth and fast for me as I didn't have time to ship around. Not only did I get a good deal but also left with car of my dreams I'm happy to say whenever I buy my next car I'm going back to them and recommend them to the highest. More

Satisfied Customer My husband and I had a great experience at Crown Mercedes. We were treated more like family than customers! We will most definitely continue to do bus My husband and I had a great experience at Crown Mercedes. We were treated more like family than customers! We will most definitely continue to do business with this company. More

Mercedes Benz of Birmingham This is my second Mercedes Benz purchase from Ghali Bazzi. He is a true professional and the best of the best in sales. I recommend him to anyone co This is my second Mercedes Benz purchase from Ghali Bazzi. He is a true professional and the best of the best in sales. I recommend him to anyone considering a vehicle purchase. The other professionals that know how to structure a deal when trading a vehicle is Mark Roberts and financing or leasing your vehicle is John Nowak. Customers looking for the best inventory and best vehicle experience will find it at Mercedes Benz of Birmingham. I definitely plan to go to this dealer for future purchases. More

Mercedes Benz of Birmingham Experience My experience with Mercedes Benz of Birmingham was exceptional! I recently leased my second C-Class and worked with Ghali Bazzi and Sam Cavett. There My experience with Mercedes Benz of Birmingham was exceptional! I recently leased my second C-Class and worked with Ghali Bazzi and Sam Cavett. There were two C-Class Sedans that I was looking at, one with a Panoramic sunroof and the other not. Ghali knew I wanted the Panoramic sunroof and that's what I thought I was signing the papers for. However, there had been a mistake and it was brought to my attention that I had leased the other vehicle. Well, Sam walks over and said "I want to do the right thing". So...when all was done, I drove off in my brand new C-Class with a Panoramic sunroof, and, with no extra expense! They definitely hold true to their word and with these values, I will definitely be back! More