Mercedes-Benz of Bloomfield Hills

I purchased a used vehicle here and the salesman was Mirko Gjorgjevski. It was a 7 yr old E-class so it had no warrenty but looked clean and had low miles. Mirko went on and on about how the car had b Mirko Gjorgjevski. It was a 7 yr old E-class so it had no warrenty but looked clean and had low miles. Mirko went on and on about how the car had been sold new by his dealership and all the service was done there. The car looked pretty clean and I asked if all of the service was up to date. Mirko told me that it was and then took me back to the service department and printed out the service history. I looked through the pages but there was no way to determine if it was up to date on all regular service items so I took his word for it I took it in for my first service about 6 weeks and 3,000 miles later, expecting an oil change and the other minor inspections. The service department called me within a half hour and notified me that the car needed a number of things done to bring the service "up to date" (their exact words) adding $1,200 to my routine service. Transmission fluid & coolant change (should have been done 25,000 miles ago!), cracked fog light lens, cracked rear springs. Obviously, the dealer knew about many of these overdue service items when I bought the car and the salesman lied when I inquired about the service being up to date. I complained to the service dept, salesman (claimed asking if the service is up to date is a "vague" question - well apparently not a vague question to your service guys!) and used car manager and none would do a thing for me. I have purchased many used luxury vehicles from dealers and on ebay and this is the first negative experience I have had. I don't expect a used vehicle to be perfect but I do expect a bit more when buying from a MB dealer where you will be paying a bit of a premium. Mirko is very smooth during the buying process but turns in to a complete jerk if you go to him with a problem. Basically a slimy salesman in a nice suit. He also lied to me during the sales process when he told me they just got the car in. I pointed out to him that the carfax report showed they had the car for 6 months and he tried to claim he was mistaken (they hardly ever have used e-class wagons). So, the end of the story is I took my car to an independent MB mechanic, had the work done at a savings of 25% and told him of my dealings with MB of Bloomfield Hills. He laughed and said his business has been built from customers with similar stories and he has been in business 25 years. I love the car so no regrets, but I won't ever do business at this dealer again and will tell everyone I know not to either. More

Was comparison shopping, Mirko was extremely helpful and professional. Even though I didn't end up with a Mercedes product this time, I would buy one from him and this dealership without hesitation. professional. Even though I didn't end up with a Mercedes product this time, I would buy one from him and this dealership without hesitation. More