
Mercedes-Benz of Boerne
Boerne, TX
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Don’t buy tires from this dealership unless you insist they install new valve stems. Bought 6 new tires to replace 10 year old tires on my Sprinter RV and they didn’t install new valve stems. 7 hour drive they install new valve stems. Bought 6 new tires to replace 10 year old tires on my Sprinter RV and they didn’t install new valve stems. 7 hour drive later & arrived with a flat tire due to a rotted valve stem. I spent $125 to have that one fixed, brought it back to this dealership to have the others replaced. Was told that it is not standard operating procedure for them to do this. Did not offer to cover the $125, replaced the other front valve stem & said the other 4 were ok. Fast forward 11 months, get the RV out for another trip & 2 of the rear tires were half low. Got it to Discount Tire who replaced the valve stems for me. Took it back to this dealership to have all 4 of the rear valve stems replaced & I had to pay them $600 to do it even though the SM admitted the valve stems had rotted. Every tire dealer I’ve ever bought tires from replaced valve stems as standard operating procedure. But not this one. Totally absurd. I’m done with this dealership. Can’t even get the GM to get in touch with me after 2 requests on their website chat. Gave 2 stars since all other work was done satisfactorily. More
Eddie Waters gave us top notch service. He kept us in the loop throughout the repair process. Eddie explained the issue and what the repair entailed. Our rental vehicle while our car was in He kept us in the loop throughout the repair process. Eddie explained the issue and what the repair entailed. Our rental vehicle while our car was in the shop was perfect. Very Satisfied! More
Patient staff, I was thrilled with the two-person sales team from MB of Boerne. They coordinated well with each other and talked us into a nice deal on an EQE 350+ lease. I was pleasantly surprised at how team from MB of Boerne. They coordinated well with each other and talked us into a nice deal on an EQE 350+ lease. I was pleasantly surprised at how that got us the best deal and also helped us through the Lease v. Buy decision, the options, and after-market options. They did a great job for us seven years ago, and I sense service has only gotten better. More
I’m always pleased with their service and professionalism. Everyone helping me is so polite. I love my car and they will always help me take care of it. That way it will last a long time. professionalism. Everyone helping me is so polite. I love my car and they will always help me take care of it. That way it will last a long time. More