Mercedes-Benz of Boerne
Boerne, TX
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Lynda in Service Dept is amazing. Took my GLC 300 in for a check engine light and rough idle and she oversaw a completely amazing troubleshooting and repair, complete with loaner vehi Took my GLC 300 in for a check engine light and rough idle and she oversaw a completely amazing troubleshooting and repair, complete with loaner vehicle. Awesome service!!! More
When in on Saturday to have my rear left tire checked. My service advisor Tawni was amazing. Tawni verified that my tire was covered by warranty, submitted the claim and they replaced it with a new tire. My service advisor Tawni was amazing. Tawni verified that my tire was covered by warranty, submitted the claim and they replaced it with a new tire. She was welcoming, polite, friendly. I also asked if my brakes needed to be replaced and she had them do an inspection and was shown that my brakes are still good. I truly enjoy coming to this dealership. They are honest, efficient and professional. I highly recommend bringing your car here for service. More
Dealer works diligently to satisfy customers. Linda has provided me with exceptional service and works hard to assure my issues are addressed even though I am a difficult person. Linda has provided me with exceptional service and works hard to assure my issues are addressed even though I am a difficult person. More
In a somewhat very needed time this dealership was so supportive and helpful.. They worked with the insurance company all to no avail there.. However this dealership kept on being supportive until my car supportive and helpful.. They worked with the insurance company all to no avail there.. However this dealership kept on being supportive until my car was fully repaired.. They are the best ..!!! More
Exceptional Service with Genuine Care I want to extend my deepest gratitude to Mercedes-Benz of Boerne, especially David, for their outstanding service and compassion during a very difficult time for our my deepest gratitude to Mercedes-Benz of Boerne, especially David, for their outstanding service and compassion during a very difficult time for our family. While my husband was hospitalized, David went above and beyond to accommodate our schedule and ensure everything was handled with care and professionalism. As soon as we were able to drop off the car, he made the process seamless and stress-free. The vehicle was ready promptly, and the entire experience reflected true excellence—not just in automotive service, but in human kindness. Thank you for treating us with such respect and empathy. I truly love the service and will continue to recommend Mercedes-Benz of Boerne to anyone seeking quality, integrity, and heart. More
I continue to go out of my way to have my cars serviced by Mercedes of Boerne because the service is consistently excellent. My service advisor Pat is great at following up and really listens when I have by Mercedes of Boerne because the service is consistently excellent. My service advisor Pat is great at following up and really listens when I have questions about repairs. She went above and beyond in working to reach my extended warranty company. MoB management also came through with a solution when the extended warranty did not cover some critical repairs. More



