Mercedes-Benz of Boerne

As usual, the service department was courteous and friendly. Patricia Enriquez has always been a pleasure to deal with. friendly. Patricia Enriquez has always been a pleasure to deal with. More

Car shopping can be very stressful, but Mercedes-Benz of Boerne made things run smoothly. When we showed interest in the car we were looking for, our sales consultant, Jeff Bouchard sent us a video of the c Boerne made things run smoothly. When we showed interest in the car we were looking for, our sales consultant, Jeff Bouchard sent us a video of the car almost immediately. He explained the features of the car and gave us a brief tour of the interior and exterior in the video. There was also another gentleman, Rick, who was responsive as well. Rick also came highly recommended as a sales consultant from a family member who has bought numerous cars from him. After watching the video Jeff sent us, we knew that this is the car we wanted to test drive. We had no trouble making an appointment with Jeff to come in and test drive the car. I had been car shopping for a while and went to several different dealerships, all those dealerships gave us the runaround and did not treat us with respect, but we had the opposite treatment at mercedes-Benz of Boerne. We were greeted at the door, walked the showroom and was told where the snacks and refreshments were. We were greeted by Jeff and everything went smoothly. There was no secret extra cost, and we did not do the whole never-ending back-and-forth thing, they were very straightforward and we were able to come to an agreement very quickly. There was a brief miscommunication with picking up my vehicle, but Jeff went above and beyond to fix the situation and make sure that I had my car in the most pristine state. I would definitely buy from them again and I thank Jeff for taking the time to make sure our buying experience was a positive one! More

Brought my Sprinter in for maintenance. Rick Caldera, the Sprinter Service Manager was very helpful, explained all the work to be done, and kept me updated on progress of service. Great Rick Caldera, the Sprinter Service Manager was very helpful, explained all the work to be done, and kept me updated on progress of service. Great service!! More

Always great service at Mercedes of Boerne! Linda my service advisor is the best! I would hate to go anywhere else! Linda my service advisor is the best! I would hate to go anywhere else! More

Mercedes Boerne is great! Great service, great attention! I drive an hour to have car serviced with them. My service advisor Pat is the best!!!!! Great service, great attention! I drive an hour to have car serviced with them. My service advisor Pat is the best!!!!! More