After buying 4 cars and stupidly leading 2 I found this dealership deceitful. I was told that because I had always been a great customer they would sell my leased vehicle to me at their cost. (I had noticed that there weren't as many customers there in the last year, just didn't put 2 and 2 together) I was told that they would recertify it and give me a new warranty. I was so excited, I really liked my GL550. They lied, when I turned it in I found out I was going to have to pay to recertify, new warranty, ttl. No discount, after all. The GL would have cost so much more than it was worth that I user gave it back. It was not worth the price they were asking.
I went down to the Lexus dealership, awesome group of people, they have gone over and above helping me do a simple thing like program my garage doors and gate. They even bought a new gate control to help program the gate. The dealership is just hopping with people, such a busy place, they must be doing something right.