Mercedes-Benz of Boerne
Boerne, TX
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Linda De La Cruz provided great customer service. I appreciated the care while my C250 coupe needed an engine control unit replaced, service A, and front right bulb replaced. I enjoyed being introduc I appreciated the care while my C250 coupe needed an engine control unit replaced, service A, and front right bulb replaced. I enjoyed being introduced to Paco who helped me move my car seat base from my loaner vehicle they provided back to my car when it was ready for pick up! So sweet and attentive. I will continue to bring my vehicles to MB of Beorne. Also, I just bought a 2021 GLC 300 at MB of Austin and would love to start bringing that vehicle to service at MB of Beorne. Thank you Linda and service Management and the technicians at MB of Beorne. More
I called for service on Friday and had a loaner vehicle ready for me Monday morning. I had several concerns with the vehicle. Each concern was addressed and the vehicle was returned quickly. ready for me Monday morning. I had several concerns with the vehicle. Each concern was addressed and the vehicle was returned quickly. More
the thing that separates Mercedes-Benz of Boerne from its competitors is the service that is provided. Not just mechanically but from the individuals that work there. Obviously for me, William Taylor & Wayne competitors is the service that is provided. Not just mechanically but from the individuals that work there. Obviously for me, William Taylor & Wayne St. Laurent continue to provide stellar and outstanding service, but I was really impressed with Charles and his no nonsense no beat around the bush. Here’s what’s going on with your car and here’s the expected time that you’ll get it back. Unlike previous experience where I was sold a bill of goods regarding delivery of my after service. the vehicle was in the shop for more than I would’ve cared for as a brand new car. Job well done More
Called for an oil change and Chris got me in the next day. Chris told me I also had a software recall on my car so they did the oil change and software update and I was out in about 2 hours. They also day. Chris told me I also had a software recall on my car so they did the oil change and software update and I was out in about 2 hours. They also washed my car. More




