Mercedes-Benz of Boerne
Boerne, TX
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Excellent experience with the service on my Mercedes. The technician feedback on the service inspection was excellent and well explained with recommendations on what was needed and what was recommended. The technician feedback on the service inspection was excellent and well explained with recommendations on what was needed and what was recommended. The video of the inspection was very helpful. Linda was my service advisor and did a great job getting me scheduled, arranging the loaner, and keeping me informed along the way. Very professional and helpful as usual. More
Ivan was awesome. He was very attentive and knowledgeable and he was able to help me out even though I was a Saturday morning walk-in. He was very attentive and knowledgeable and he was able to help me out even though I was a Saturday morning walk-in. More
I left my car for service. The loaner was waiting for me. I was back to work in time for my meeting. My car was done the same day. The loaner was waiting for me. I was back to work in time for my meeting. My car was done the same day. More
Fantastic service/dealership. Had service performed on my SUV. Contacted my service advisor by email and he responded immediately and took care of all my needs including a loaner Had service performed on my SUV. Contacted my service advisor by email and he responded immediately and took care of all my needs including a loaner car. More
Professional and friendly service. Very prompt with service and maintenance. Manager for my car maintenance is professional and returns phone calls asap. Very prompt with service and maintenance. Manager for my car maintenance is professional and returns phone calls asap. More
Performed the work on time. We had a problem with sunflower seeds in the AC. The technician found the problem and cleaned out the system. We can now run the AC at its maximum We had a problem with sunflower seeds in the AC. The technician found the problem and cleaned out the system. We can now run the AC at its maximum speed with out being hit with seeds and rodent waste. More
Great service! The Mercedes-Benz of Boerne is truly the BEST dealership to take your car for service. I would personally like to thank my advisor Ms. Tawny Jade McC The Mercedes-Benz of Boerne is truly the BEST dealership to take your car for service. I would personally like to thank my advisor Ms. Tawny Jade McCord for her caring, supportive, and efficient response to my concerns. She was mindful of my feelings and explored different options to help me with the situation. Her communication skills are very good and I appreciate the times she answered my questions, even when she was off. That is undeniable what truly means going above the average level of service! I absolutely love this dealership and I will definitely recommend to ASK for this young lady, if you want to experience what Mercedes-Benz customer service is all about. Thanks so much for making this unpleasant experience easy to navigate with your service and your support. Mrs. L. Crow More
David Rockwell provided truly 5‑star service. He kept me informed, handled everything efficiently, and made sure the repairs were completed in a timely manner. The overall experience was excellen He kept me informed, handled everything efficiently, and made sure the repairs were completed in a timely manner. The overall experience was excellent, and I appreciate his professionalism and attention to detail. More




