Mercedes-Benz of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 1,411 reviews
We love Mercedes of Boerne - and we appreciate Lynda’s attention to detail and care for me and my family. Always honest. Always detailed and professional. attention to detail and care for me and my family. Always honest. Always detailed and professional. More
This location has associates who care about the customer and are willing to be of assistance. I generally have costly repair to my vehicle and they never made me feel as if I was just another dollar walking and are willing to be of assistance. I generally have costly repair to my vehicle and they never made me feel as if I was just another dollar walking through the door. This location really does a good job of seeing the person behind the wheel to this point in our journey. More
I could not be more pleased! Incredible helpful , I feel so very well taken care off! I like the way this Company communicates with me. My service adviser is absolutely wonder Incredible helpful , I feel so very well taken care off! I like the way this Company communicates with me. My service adviser is absolutely wonderful! Thank you Eddy! More
Emergency roadside repair needed driving through Boerne, Tx. Road debris punctured a hole in our battery radiator which was leaking coolant. They replaced it ($2500), were efficient and informative with the Tx. Road debris punctured a hole in our battery radiator which was leaking coolant. They replaced it ($2500), were efficient and informative with the work. Must give Javier Rojas honorable mention. He took great care of us, helping us with luggage to and from a rental car (since we needed to stay overnight), was very attentive and informative. Another unnamed valet there refused to assist, ignored us and when his assistance was requested, refused to do so. He was busy scrolling through his phone. We brought this to the dealer's attention with hopes for improvement. Loved the video tech analysis, but had a long wait for the loaner car. Seems they forgot about us until I had to press them. The service bay was meticulous. Overall, we are grateful for their working our emergency into their existing schedule and mention the negatives only to help them improve in those areas. More
It's been a true pleasure to receive assistance from Lynda DelaCruz and her team. She is very compassionate and only gives her clients the best of herself. May God continue add daily blessings. Lynda DelaCruz and her team. She is very compassionate and only gives her clients the best of herself. May God continue add daily blessings. More
As always, the staff is friendly and attentive. Service work is done quickly with a video explanation of suggested services. They always take care of a ride for you if you plan in advance (or a lo Service work is done quickly with a video explanation of suggested services. They always take care of a ride for you if you plan in advance (or a loaner if you need one). Dealership is posh as it should be!! More



