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Mercedes-Benz of Boerne
Boerne, TX
1,443 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 12, 2026
The service department does a great job. I was not completely satisfied with a problem I had with my van after picking it up and they quickly corrected the situation. Ric Caldera is Awesome- I was not completely satisfied with a problem I had with my van after picking it up and they quickly corrected the situation. Ric Caldera is Awesome- professional and receptive at all times. He even called me on his day off and checked on me a few days after picking up my van. If you have a Sprinter van I highly recommend this dealership for your service needs. More
by Carlos Villanueva
Employees Worked With
Ric Caldera
November 12, 2026
Service was quick and thorough. Staff was very pleasant. They do a nice job of stocking drinks and snacks in the waiting area. Staff was very pleasant. They do a nice job of stocking drinks and snacks in the waiting area. More
by Jmcneely182
Employees Worked With
Sorry, did not write down a name
November 11, 2026
I had a great experience. Took my vehicle in for a service and the staff was welcoming and accommodating. They got me in with no problems and the facility was clean and the pr Took my vehicle in for a service and the staff was welcoming and accommodating. They got me in with no problems and the facility was clean and the process was fast and dealt with exceptionally great customer service More
by Cindy
Employees Worked With
Pat
November 11, 2026
I appreciate the professionalism and courtesy of the technicians and the front office personnel in assisting me with repairs and maintenance of my vehicle technicians and the front office personnel in assisting me with repairs and maintenance of my vehicle More
by pnocam
Employees Worked With
NicholasFowler
November 10, 2026
Chris Forbes is an amazing service assistant manager. gives me honest information and recommendations on services my vehicle needs based on its urgency. Kept me informed from start to finish on progress o gives me honest information and recommendations on services my vehicle needs based on its urgency. Kept me informed from start to finish on progress of the work being done. Even when he was off he reached out on his return back to work to make sure everything went smoothly and was I pleased with the service I received. And offered other assistance if needed I am very pleased with Chris that represented me on my needs in keeping my SUV up and running properly and safely. Mercedes of Boerne is very lucky to an employee like Chris Forbes representing them Thank you Chris for outstanding service. More
by sbonugli58
Employees Worked With
Chris Forbes
November 09, 2026
Dealership is clean and staff is extremely friendly. If they don’t have the vehicle you want they will take the time to help you find what you are looking for. Sales team in in no way pushy like other d If they don’t have the vehicle you want they will take the time to help you find what you are looking for. Sales team in in no way pushy like other dealerships More
by sergio.rodriguezjr
Employees Worked With
Al Cardenas
November 08, 2026
Staff is nice and very helpful. Had to return to the dealership twice after pick up due to a an alarm on the dashboard. Had the same problem after a previous service Had to return to the dealership twice after pick up due to a an alarm on the dashboard. Had the same problem after a previous service More
by doday
Employees Worked With
Lynda de La cruz
