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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
1,042 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,042 reviews

June 03, 2025

Always prompt and dependable. And most of all they are HONEST and trustworthy. My service rep, Lynda De La Cruz, is the best. I have been with her for several years. More

by lillizzie1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Report | Print
Jun 06, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

Good communication. Car serviced well. Good loaner . Would recommend over other services in nearby cities More

by Carlotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David rockwell
Report | Print
Jun 04, 2025 -

Mercedes-Benz of Boerne responded

Hi Carlotta, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

I think this was the best service department I have ever been to. In all departments, David was very thorough and helpful, and always had a smile throughout the whole process. More

by Yolandabrieno65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Report | Print
Jun 03, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2025

Very clean. Nice beverages n snacks. People to greet you has u arrive good contact with afvisor More

by Carlotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David. Rockwell
Report | Print
Jun 04, 2025 -

Mercedes-Benz of Boerne responded

Hi Carlotta, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Good customer service and attentive to the details. Kept me apprised of the service as it was happening. More

by ORosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Report | Print
May 31, 2025 -

Mercedes-Benz of Boerne responded

Hi Orosa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

Always great customer service and care. Mr Rockwell is fantastic. I always have a great experience. Thank you More

by ernestherrera831
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Report | Print
Jun 01, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

Fast and efficient in and out in same day. Video of repairs was very helpful. More

by Houstonden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrico,Mike
Report | Print
May 30, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 29, 2025

Lynda was wonderful…highly recommend her … always makes sure I have a loaner to get me home.. More

by bdeupree
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Report | Print
May 30, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Poor communication bad service, arrogant and superficial. Used text rather than direct calls. Never ava I lable More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Spenser, Amanda Mitchell
Report | Print
May 31, 2025 -

Mercedes-Benz of Boerne responded

Mr Alan, We apologize for the lack of communication and not utilizing your preferred methods of communicating updates. The Service Manager, Kevin Boles, will make contact with you to review your concerns. Thank you for expressing your concerns as your feedback will improve our communication with future clients. Kevin Boles, Service Manager kboles@Group1Auto.com

May 28, 2025

Our salesman, Guy, was one of the most attentive, polite, and friendly sales people we’ve ever dealt with when buying a new car,The entire process from picking out our car to the final sale was pressure, fre More

by shelley.madonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
Report | Print
May 29, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

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