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Mercedes-Benz of Boerne

Boerne, TX

4.8
531 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 531 reviews

January 21, 2024

Clean beautiful facility; excellent customer Service; easy to schedule maintenance online; always a pleasant experience to visit the dealership More

by par927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Mr. Spencer provided detailed progress of our A service. He is a great advisor, happy to have him as our advisor. More

by elizabeth7245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Elizabeth! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

First class experience all the way. Would recommend to anyone! They were informative, patient, and helpful. More

by chad12emerson@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman
Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Service completed on time as promised. I have always received excellent service. My service representative is outstanding. She knows how my cars are maintained and kept she always keeps me More

by genegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda delaCruc
Jan 24, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your service was completed on time as promised and that you've consistently received excellent service. It's wonderful to know that your service representative is outstanding, keeping you informed about the status of repairs or routine maintenance. Having someone who understands and maintains your cars well is valuable. Thank you for choosing us, and we appreciate your positive feedback. We look forward to providing excellent service in the future!

January 17, 2024

Great service, friendly staff, fast work! Highly recommend! They were wonderful to work with, even though we didn’t spend much money because we were mostly doing recalls. James in Sprinter de More

by tomjohnson150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pasch
Jan 21, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that you received great service from our friendly staff, and the work was completed quickly. It's fantastic to know that your experience, even for recalls, was wonderful. Thank you for highlighting James in the Sprinter department for being great to work with. We appreciate your recommendation, and we look forward to serving you again! Safe travels!

January 15, 2024

Very friendly staff. In and out for my 20000 service. Gave us a loaner to get some lunch nearby. Highly recommended. More

by Jquevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. De La Cruz.
Jan 18, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

We drive 500 mile round trip to have MB of Boerne service our sprinter when there is a MB dealer 10 miles from our home! Staff knowledgeable, courteous and reputable! A+++ in our book! More

by jnr321jnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James & Zack
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear you have a strong trust and satisfaction with the service provided by Mercedes-Benz of Boerne for your Sprinter, despite the considerable distance. Having knowledgeable, courteous, and reputable staff is crucial when it comes to servicing your vehicle. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

I found the Boerne dealership to be my refered dealershipthe because its easiest and most efficient. Staff was very courteous and helpful, Service was excellent. More

by ras117701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enriquez, Patricia
Jan 17, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Always treated with respect. Mark and Al are great and go out of their way to help me! More

by Ekidder8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DeLafuente, Al Cardenas
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Mark and Al went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

After contacting and visiting 3 other Mercedes dealerships, I found the Boerne dealership to be the easiest and most efficient of all. The sales person, Jeffrey Brouchard, who sold me my car was p More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Brouchard, Matthew Ahmadi
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We are thrilled that Jeffery provided you with an easy straightforward sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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