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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
519 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 519 reviews

April 06, 2024

Everyone that works at the dealership has always been nice and helpful when it comes to my vehicle. More

by RV
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
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Apr 09, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a nice and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 03, 2024

The service is very efficient and attentive. Explanation of problem was communicated in an understandable manner. More

by Herbert krumnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Dela cruz
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Apr 05, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 03, 2024

This is my third Mercedes. I just purchased a new 2024 C300 and received outstanding service from Jeff Bouchard. I was treated with kindness and respect. We spent the afternoon More

by Happy Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bouchard
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Apr 09, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear about your experience with Jeff and your new 2024 C300! We're thrilled that he provided you with outstanding service, treated you with kindness and respect, and ensured that you were pleased with your selection without using sales pressure tactics. We're here to help and ensure your satisfaction with your new Mercedes!

Helpful
March 31, 2024

Great service & expertise on my C300 car. Quick work on my car. Listed things I needed. More

by rcastorena9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Apr 04, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 31, 2024

I appreciate very much the excellent facilities/service, especially the service/assitance provided by my service advisor , Mr. Mark DrlaFuente. More

by imelda.panguito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DelaFuente
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Helpful
March 31, 2024

We were hesitant to take our Mercedes Benz CLS 450 to MB Boerne for service as in the past we have purchased & serviced several vehicles from them & the service experiences are typically horrible, and the l More

by BestcatGypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Apr 05, 2024 -

Mercedes-Benz of Boerne responded

Thank you for sharing your recent experience with us at Mercedes-Benz of Boerne! We're glad to hear that Charles provided professional and friendly service during your visit for the recall check. We're pleased that the check was completed without any repairs needed and that you were satisfied with the overall service, including the car wash. We appreciate your feedback and are delighted that this visit has restored your faith in our Service Department. We look forward to serving you again for any future maintenance needs.

Helpful
March 29, 2024

James and his team guided us thru the repair process and everything was done in a professional and timely manner! More

by TNT
Recommend Dealer
Yes
Employees Worked With
James Patch
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Apr 04, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear! We're glad that James and his team provided you with a professional and timely repair experience. Customer satisfaction and efficient service are our top priorities, and we're thrilled that we could meet your expectations. We're here to ensure your continued satisfaction with our services.

Helpful
March 28, 2024

Love the services provided especially my Service Advisor Pat. She is awesome to work with More

by lrcvsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
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Mar 30, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Pat provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 28, 2024

Service advisor always professional and keeps me informed of the status. Service work expertly done. More

by bdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
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Mar 30, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Superior in all aspects. Helpful. Convenient. Best service in the area. Would recommend bro others. More

by spena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Portes.
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Mar 29, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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