Mercedes-Benz of Boerne

My service advisor is a jewel. Although my SL, after being in service for a month, mainly just sitting, had to go back to have the top collapsible mechanism fixed (it was lose & r Although my SL, after being in service for a month, mainly just sitting, had to go back to have the top collapsible mechanism fixed (it was lose & rattled terribly while driving) the research done by my service advisor was excellent, & he was able to identify a new system for navigation, Bluetooth, radio & cd, that I could use, given my reluctance to learn ‘high tech’ gadgets. It was unfortunate that my S/A was on leave for part of both visits to the shop, which delayed matters quite a bit, & lacked the quality control that seems to be left to be done by the service advisors or the client. I’m fortunate that Eddy Waters is my service advisor, since he always does his best to provide the best service to his clients, & keep them apprised of what is going on with the repair of their vehicles. More

I’ve dealt with Service and Mark Delafuente as well as Linda de la Cruz Do an excellent job. Linda de la Cruz Do an excellent job. More

Jeff was amazing! !! Great through the entire sales process and even offered and drove new car to us in Austin and picked up the trade in. Truly, top notch! !! Great through the entire sales process and even offered and drove new car to us in Austin and picked up the trade in. Truly, top notch! More

The service at this dealership is so great, I highly recommend Mercedes Benz of Boerne. recommend Mercedes Benz of Boerne. More

Everyone was great and handle their business professionally with a lot of respect. Thank you professionally with a lot of respect. Thank you More

Always professional, efficient, and good with communication. Have always had good experiences with this dealership. communication. Have always had good experiences with this dealership. More

When I? Drop my car off for it's 10 o'clock appointment.I was taking right in and service was fast and excellent excellent, Even gave me a it's loner so tha Drop my car off for it's 10 o'clock appointment.I was taking right in and service was fast and excellent excellent, Even gave me a it's loner so that I can get around and do other things I had to More

Mr Charles Pircher is very helpful and super good salesman, thank you for my new truck! salesman, thank you for my new truck! More

Eddy is a fantastic service rep and has treated us so well we really love everything about the dealership! well we really love everything about the dealership! More

They were courtesy, prompt, and professional. Despite being 40 minutes from my house and not the closest Mercedes dealership , l service my auto there because of their repulsion as a great servic Despite being 40 minutes from my house and not the closest Mercedes dealership , l service my auto there because of their repulsion as a great service department. They delivered as always. My service advisor was David. He's great! More