Mercedes-Benz of Boerne

My wife was in Boerne TX (9 hours from our home) with our daughter who is due any minute with her first child and our first grandchild when her ML350 started running really rough. She was extremely scared th daughter who is due any minute with her first child and our first grandchild when her ML350 started running really rough. She was extremely scared that it was going to leave them on the side of the road during this medically critical time. She called me and I called Mark DeLaFuente (service manager) at Mercedes Benz of Boerne and he scheduled an appointment for the first thing this morning. They diagnosed the issue and repaired our car within a few hours. I can’t even explain how much it meant to us during this stressful time to know we have a completely reliable car. Thank you again for the GREAT customer service Mark and Mercedes Benz of Boerne Texas! Sincerely Daryl More

Mercedes of Boerne is the most trusted dealer I have been to. Linda De La Cruz always handles our service needs with honesty and professionalism! Thank you! to. Linda De La Cruz always handles our service needs with honesty and professionalism! Thank you! More

Very detailed and work well, exceptional service, willing to negotiate, good financing options, very well managed dealership to negotiate, good financing options, very well managed dealership More

Wonderful place and always has been . Employees are always helpful especially Patricia Enrique. I have mobility problems and the staff was very helpful. Employees are always helpful especially Patricia Enrique. I have mobility problems and the staff was very helpful. More

Lynda De La Cruz is wonderful to work with. Explains issues and returns calls within minutes and always has a smile for you. Explains issues and returns calls within minutes and always has a smile for you. More

My car repair experience was made the best by my service adviser Patricia in keeping me informed of all that was happening along the process. Everyone connected with this process was also very courteous an adviser Patricia in keeping me informed of all that was happening along the process. Everyone connected with this process was also very courteous and helpful including the loaner car experience. Thank you Mercedes Benz of Boerne . More

Excellent customer service. My representative found the car I was looking for and had it delivered to my front door. The financial representative created the smoothest non cont My representative found the car I was looking for and had it delivered to my front door. The financial representative created the smoothest non contact purchase ever. More

Fabulous Service! My service manager, Lynda De La Cruz, is the BEST! She is professional and knowledgeable. Even though I live in San Antonio, I wouldn't take my ca My service manager, Lynda De La Cruz, is the BEST! She is professional and knowledgeable. Even though I live in San Antonio, I wouldn't take my car anywhere else to get serviced. In fact, I will probably purchase my next car from MB Boerne just because of Lynda and the great service she offers. More

Pat in service is always amazing. She always takes great care of our cars. Top notch service She always takes great care of our cars. Top notch service More

Rey was a very knowledgeable and polite salesperson. He spent time to explain everything. He made us feel comfortable about our purchase. He spent time to explain everything. He made us feel comfortable about our purchase. More