Mercedes-Benz of Boerne

Fast, efficient and reliable service, Ivan was very kind and helpful, the service on my car was quick, easy and clean. and helpful, the service on my car was quick, easy and clean. More

Don’t buy tires from this dealership unless you insist they install new valve stems. Bought 6 new tires to replace 10 year old tires on my Sprinter RV and they didn’t install new valve stems. 7 hour drive they install new valve stems. Bought 6 new tires to replace 10 year old tires on my Sprinter RV and they didn’t install new valve stems. 7 hour drive later & arrived with a flat tire due to a rotted valve stem. I spent $125 to have that one fixed, brought it back to this dealership to have the others replaced. Was told that it is not standard operating procedure for them to do this. Did not offer to cover the $125, replaced the other front valve stem & said the other 4 were ok. Fast forward 11 months, get the RV out for another trip & 2 of the rear tires were half low. Got it to Discount Tire who replaced the valve stems for me. Took it back to this dealership to have all 4 of the rear valve stems replaced & I had to pay them $600 to do it even though the SM admitted the valve stems had rotted. Every tire dealer I’ve ever bought tires from replaced valve stems as standard operating procedure. But not this one. Totally absurd. I’m done with this dealership. Can’t even get the GM to get in touch with me after 2 requests on their website chat. Gave 2 stars since all other work was done satisfactorily. More

Service agent Ivan was very responsive to my need. He gave good information. The waiting area was comfortable. He gave good information. The waiting area was comfortable. More

Patient staff, I was thrilled with the two-person sales team from MB of Boerne. They coordinated well with each other and talked us into a nice deal on an EQE 350+ lease. I was pleasantly surprised at how team from MB of Boerne. They coordinated well with each other and talked us into a nice deal on an EQE 350+ lease. I was pleasantly surprised at how that got us the best deal and also helped us through the Lease v. Buy decision, the options, and after-market options. They did a great job for us seven years ago, and I sense service has only gotten better. More

Good dealer but 6 hours to get an oil change, cmon, that’s not ok. that’s not ok. More

I’m always pleased with their service and professionalism. Everyone helping me is so polite. I love my car and they will always help me take care of it. That way it will last a long time. professionalism. Everyone helping me is so polite. I love my car and they will always help me take care of it. That way it will last a long time. More

Wonderful staff! Excellent service! Charles in service department is the best! They really take care of their customers! Excellent service! Charles in service department is the best! They really take care of their customers! More

Lynda in the service department might be the best adviser in all of south Texas in all of south Texas More

Mr Talamantez is a very nice person, excellent customer service provided and always looking for customers satisfaction. service provided and always looking for customers satisfaction. More

VERY friendly, courteous staff. Waited for service on our vehicle: the waiting area is really neat, nice, filled with drinks, snacks, an comfortable chairs..high speed internet co Waited for service on our vehicle: the waiting area is really neat, nice, filled with drinks, snacks, an comfortable chairs..high speed internet connections as well. I go past another Mercedes dealer to get to M-B of Boerne for these reasons and our service advisor, Linda Dela Cruz. She is a pleasure to work with. More