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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
1,113 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,113 reviews

September 30, 2025

Rick was awesome. He made sure every issue with my car was addressed and made sure I had transportation while my car was being serviced. Rick contacted me before doing More

by shawntab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Caldera
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Oct 04, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you have any further questions, please give us a call. We're always happy to help!

September 25, 2025

Friendly and knowledgable staff. . Make ready and delivery superb. All promised given.Highly recommend dealership More

by Billlesjak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Jeff Ramirez and Mychal
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Sep 25, 2025 -

Billlesjak responded

Veryvsatisfied

September 25, 2025

Today I was assisted in the service department for maintenance on my vehicle. David Rockwell was the technician helping me. I found his assistance and guidance throughout to be most helpful. As always More

by mraehern928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Report | Print
Sep 26, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you for your kind review; we are happy to pass along your comments to David Rockwell here at Mercedes-Benz of Boerne! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2025

My wife’s gle was in and out as promised , Nice to drop it off and pick it on time after eating lunch in Boerne . More

by raneldandrewsRanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan and Lynda
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Sep 26, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2025

I don't like sub contracts to outside vendors to look at every tire that comes in for service. Just seems like a scam that they comment on your tires and recommend service that may not be necessary. The pri More

by MikeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriques
Report | Print
Sep 26, 2025 -

Mercedes-Benz of Boerne responded

Thank you for your feedback. We assure you that our partnerships with outside vendors are in place to provide the best possible service for our customers. Our goal is to only recommend necessary repairs and we are always transparent about pricing. We value your loyalty and welcome the opportunity to discuss your concerns further. Mercedes-Benz of Boerne - (830) 981-6060

Sep 27, 2025 -

MikeB responded

The written recommended response I received from the contract tire representative was very confusing as noted below. 1. Sent two recommendations with different costs 2. Never specified what the costs were for 3. Never specified that the costs were for new tires 4. Never specified what was wrong with the existing tires 5, Never clarified that even though the tires had low mileage (8,000 miles), that the age of tires, in this case 7 years ,can affect the tires wear.

September 23, 2025

Boerne Mercedes Dealership takes excellent care of its customers.. Customer service is the best ever More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat,(Service Rep) Service
Report | Print
Sep 25, 2025 -

Mercedes-Benz of Boerne responded

Hi Cassandra, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2025

Great prompt service as always. A pleasure to deal with and very satisfied with work ! More

by betrlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Report | Print
Sep 23, 2025 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2025

I’ve bought two cars from Boerne Mercedes and have been very pleased with all aspects of sales and service. More

by montmark78006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Report | Print
Sep 21, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2025

MB of Boerne and Lynda always take great care of me and my car. They keep me up to date on the repairs or services and get me on my way quickly. More

by Elise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Report | Print
Sep 21, 2025 -

Mercedes-Benz of Boerne responded

Hi Elise, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

September 16, 2025

Excellent service kept Ed me up to date on the status of my vechicle. Ricardo was honest and forthcoming with what my vehicle needed and what could wait. More

by jbsantana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Caldera
Report | Print
Sep 20, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.

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