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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,299 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,299 reviews

April 10, 2026

Terrible service. After multiple attempts to rectify an issue, we were told they were not willing to resolve it. More

by dahiyavn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tawni, Shop Foreman
Apr 15, 2026 -

Mercedes-Benz of Boerne responded

Thank you for your feedback and review. The very experienced team at Mercedes-Benz of Boerne has inspected the issue repeatedly and has performed any and all adjustments to try to eliminate the slight vibration on the rear captain chair. We remain confident that the vehicle is operating as factory specifications. Many times, road surfaces do add vibrations based on the conditions of the road. We do apologize for your inconvenience and dissatisfaction and can only recommend that you contact MBUSA to express your concerns further. Thank you Neil Potter General Manager Mercedes-Benz of Boerne npotter@group1auto.com

April 06, 2026

Very efficient and helpful and friendly staff Thank you all! I will recommend this dealership More

by Liz.Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rockwall
Apr 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2026

The service department worked long hours to repair our disabled vehicle and get us back on the road quickly. They provided transportation and local recommendations for us to pass the time while work was b More

by tsatullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Caldera, Noel
Apr 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2026

Exceptional service. Lynda De La Cruz is the absolute best. All the issues were resolved and the vehicle is spotless. I was seriously thinking about trading the car in on More

by piotelii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Apr 07, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with Lynda! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2026

Good service from initial greeting through the car wash when the work is complete. Not pushy to the point of large upselling - focused on Mercedes recommendations based on mileage. Service rep friendly and More

by Robertbartlett361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Apr 06, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

April 04, 2026

Great service from drop off to pick up! The best service we have ever received from any dealership. More

by micheleduncan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Apr 06, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2026

Linda in the Service Department was extremely professional and tentative. She has always provided us with excellent service. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Apr 04, 2026 -

Mercedes-Benz of Boerne responded

Hi Sam, thank you for your kind review; we are happy to pass along your comments to Linda here at Mercedes-Benz of Boerne! Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2026

Quick, courteous service. Quality work. Friendly staff. Clean dealership and convenient location. Would definitely recommend Mercedes of Boerne More

by Dmalynquebedeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Apr 04, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2026

I had a great experience through out the repair process I was kept informed regularly and was put at ease.Dealing with Pat and Matt made the entire process effortless and I am so happy with the result of the More

by Joel Ferdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez, & Matt Miller
Apr 01, 2026 -

Mercedes-Benz of Boerne responded

Hi Joel, thank you for the kind words! We are thrilled to hear that you had a great experience with our team. We appreciate your trust in us and are happy to have made the process effortless for you. Thank you for choosing us for your repairs.

March 29, 2026

From the time I was greeted until the time I purchased my car first class service from my first class dealership. Everyone I interacted with was very professional! More

by btilley5357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora, Eva, Walter
Mar 30, 2026 -

Mercedes-Benz of Boerne responded

Hello, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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