Mercedes-Benz of Boerne

My Service visit at the Sprinter department was an easy experience, from check in to check out. They were also some last minute items that I phoned in after check in. James and his associates were very pro experience, from check in to check out. They were also some last minute items that I phoned in after check in. James and his associates were very professional. More

Mark de La Fuente is a great Service Advisor who always takes care of the issues the first time. Staff are very nice. takes care of the issues the first time. Staff are very nice. More

Mrs Lynda was really nice and caring she explained everything very clearly made my trip easy everything very clearly made my trip easy More

The first time I went to Mercedes of Boerne was with an slk350 that wasn’t purchased at the dealership. The service department was the very best at how they made you feel. Since then Linda has taken excell slk350 that wasn’t purchased at the dealership. The service department was the very best at how they made you feel. Since then Linda has taken excellent care of everything else we’ve needed. Because of the service department we have since purchased another Mercedes and possibly another in the future. Thank you Linda for your help. More

Detailed inspection with video offers clear and thorough explanation. Ms. De la Cruz, our Service advisor offers timely and detailed updates with priority options to understand severity. explanation. Ms. De la Cruz, our Service advisor offers timely and detailed updates with priority options to understand severity. More

We have enjoyed and always prefered purchasing our cars from Nora at MB of Boerne. Nora is very professional and has sold us every car we have bought over the years. She always makes us feel like a priorit from Nora at MB of Boerne. Nora is very professional and has sold us every car we have bought over the years. She always makes us feel like a priority and works to get us exactly what we want. More

Cater to their customers. I always receive a thorough review of my car issues. Professional service ALWAYS! I'm totally confident when I get my car back on the road after m I always receive a thorough review of my car issues. Professional service ALWAYS! I'm totally confident when I get my car back on the road after maintenance services. More

Linda was not helpful with helping me figure out an issue with Calliber Collision Luxury. It felt like her friendship with the team there was more important to her than helping her customer. It was not until with Calliber Collision Luxury. It felt like her friendship with the team there was more important to her than helping her customer. It was not until Nichole, her supervisor, stepped in that I was able to get somewhere. Please ask Linda how she can tell if wood is “new.” My vehicle was stolen and not properly inspected by Calliber Collision Luxury but she jumped to conclusions and their defense instead of using proof like photos as Nichole suggested. I am still dealing with this issue and hope that Mercedes will honor the warrant and recalibrate a censor if Calliber collision luxury in fact paid you all to do so. More

Came in for services and the main things I wanted looked at got ignored so the tech could upsale me on parts I didn’t need! Dave sent a video that quickly rushed through things that need to be fixed, only at got ignored so the tech could upsale me on parts I didn’t need! Dave sent a video that quickly rushed through things that need to be fixed, only problem is you couldn’t see a thing on the video. I showed the video to my service rep, Lynda who was amazing, and she agreed. I will not be returning to this dealership for anything which includes the new car we were about to here for my wife! More

My experience with Guy Vick at Mercedes Benz of Boerne was fantastic! The entire process was smooth and easy! I was able to purchase the vehicle that I wanted with more bells and whistles than I anticipat was fantastic! The entire process was smooth and easy! I was able to purchase the vehicle that I wanted with more bells and whistles than I anticipated. I’m super excited and looking forward to driving my new E350. More