Mercedes-Benz of Boerne

Pat is great in the service department Very helpful and knowledgeable and communicative Service is great and efficient knowledgeable and communicative Service is great and efficient More

David in the service department went out of his way to be helpful and professional. Even at the time I picked my car up and he was swamped with customer invoices, he remained calm and patiently explained th helpful and professional. Even at the time I picked my car up and he was swamped with customer invoices, he remained calm and patiently explained the service that had been completed on my car. More

The service department lacks communication skills and fails to follow up on a timely manner. fails to follow up on a timely manner. More

Service beyond measure. From the moment we stepped on the service drive to when we picked up our vehicle nothing but excellence. From the moment we stepped on the service drive to when we picked up our vehicle nothing but excellence. More

Mercedes-Benz of Boerne Service department always does a great job for us. They are thorough when evaluating service issues. Lots of great amenities in the waiting area while you are waiting for your vehi great job for us. They are thorough when evaluating service issues. Lots of great amenities in the waiting area while you are waiting for your vehicle to be serviced. If you are not waiting, loaner vehicles are usually available. The waiting area is quiet and peaceful. We have been driving Mercedes for the last 45 years, and we have always been pleased with the quality of service in any way. We are treated like family with each visit. More

I previously left a negative review but decided to give this dealer another chance. Brought my car for service after Engine light came on. They diagnosed a bad oil pump valve and quoted me $5132 to repla this dealer another chance. Brought my car for service after Engine light came on. They diagnosed a bad oil pump valve and quoted me $5132 to replace. That's over $5,000 for a single repair!!!! I took my car to Mercedes of San Antonio and they replaced same valve for $2500 - that's half the price. Will never go back to Boerne again. More

This dealership is top-notch Their customer service is outstanding - I am 50 minutes away and well worth it - although I tried the dealership 10 minutes away from me (Selma) - I had to walk out disappoint outstanding - I am 50 minutes away and well worth it - although I tried the dealership 10 minutes away from me (Selma) - I had to walk out disappointed! But Boerne customer service is phenomenal and they go out of their way to make sure you are taken care of! I took my car to get serviced for maintenance, David explained absolutely everything they did and how continued maintenance improves the quality of my car! He even gave me a print out of recommended maintenance service my car “may” require next time I go in! Even the sales staff were hospitable! Showing me their new models with no pressure while I waited - I will definitely continue going to Boerne for upgrading and maintenance. More

Jeff Bouchard was wonderful throughout the entire buying/leasing purchase. He offered me a great deal. The entire negotiation process was through phone calls and emails. I never went to the dealershi buying/leasing purchase. He offered me a great deal. The entire negotiation process was through phone calls and emails. I never went to the dealership. He even delivered the car to me. I can't say enough good things about him. More

Fast and efficient service an MB Boerne had a loaner car and was able to fit my schedule and was able to fit my schedule More

I recently purchased my first vehicle through Mercedes Benz of Boerne, and let me tell you from start to finish I was thoroughly impressed by the professionalism I received. The communication and customer Benz of Boerne, and let me tell you from start to finish I was thoroughly impressed by the professionalism I received. The communication and customer service I received from William, and Desiree was world class. I cannot recommend Mercedes Benz of Boerne enough. I will be going to them for all future vehicles, and recommending them to family, and friends. More