Mercedes-Benz of Boerne

I have been a customer of this dealership for several years. Their customer service is always great. No matter how big or small of a service problem I have, they have always taken care of me. My Servi years. Their customer service is always great. No matter how big or small of a service problem I have, they have always taken care of me. My Service Advisor is Chris Forbes and I would recommend him and the entire service department. More

My Advisor Andres was great with following up with me even when he was on vacation he called to make sure I was informed. even when he was on vacation he called to make sure I was informed. More

Eddie was an excellent advisor - he communicated efficiently, got our car in quickly and called/texted with updates. I also got a nice little video showing the service set up in action. The car was efficiently, got our car in quickly and called/texted with updates. I also got a nice little video showing the service set up in action. The car was ready in half the time promised and was less costly than estimated. Win win! I’ve been going to MB of Bourne for 4-years since my move from Plano and will keep going back! More

James Hendrix was extremely helpful in providing great service and accommodating my busy work schedule. His assistance in getting us a dependable loaner vehicle took the pressure off when we needed the ca service and accommodating my busy work schedule. His assistance in getting us a dependable loaner vehicle took the pressure off when we needed the car back. Lastly he provided me with timely communications with regards to my vehicle and repairs needed Great service Thanks. More

It's like Family here. Everyone is always so friendly and helpful, and the dealership is always clean. Everyone is always so friendly and helpful, and the dealership is always clean. More

Had the B service completed and it went very smooth with zero issues or surprises. The staff was extremely professional and courteous. zero issues or surprises. The staff was extremely professional and courteous. More

Classy. Efficient Courteous Customer Care is over the top GRRRRREAT! Never pushy. Having a person like Lynda De La Cruz assigned to us as our personal repres Efficient Courteous Customer Care is over the top GRRRRREAT! Never pushy. Having a person like Lynda De La Cruz assigned to us as our personal representative of the dealership is like putting a Cherry on top of a sundae to make our experience so enjoyable. Every employee we meet at this dealership is always so pleasant and eager to make our visit a happy experience. Thank you for the good customer service. More

The service of mb of Boerne is absolutely the best. Matt Johnson is a great service rep and will answer any question you have. Matt Johnson is a great service rep and will answer any question you have. More

Mercedes Benz of Boerne makes the car buying experience world class!!! The Salesperson does not pressure you to buy a vehicle. He or she gives you ample information and answers all your questions. Then world class!!! The Salesperson does not pressure you to buy a vehicle. He or she gives you ample information and answers all your questions. Then he or she gives you space and time to make an informed decision. They are absolutely outstanding!!! More

Great service, keeps me updated on the process. Like the video they send with the quote so I can see the issues that need to be addressed and the urgency of each one. Like the video they send with the quote so I can see the issues that need to be addressed and the urgency of each one. More