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Mercedes-Benz of Boerne

Boerne, TX

4.8
983 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 983 reviews

January 12, 2024

Always treated with respect. Mark and Al are great and go out of their way to help me! More

by Ekidder8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark DeLafuente, Al Cardenas
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Mark and Al went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

After contacting and visiting 3 other Mercedes dealerships, I found the Boerne dealership to be the easiest and most efficient of all. The sales person, Jeffrey Brouchard, who sold me my car was p More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Brouchard, Matthew Ahmadi
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We are thrilled that Jeffery provided you with an easy straightforward sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 12, 2024

Mercedes Benz of Boerne, TX performed an alignment service and they accommodated me on a same day appointment. My advisor Chris was great and kept me informed throughout the whole process. They have More

by Osoriobcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Jan 16, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your positive experience with Mercedes Benz of Boerne! Same-day appointments, effective communication, and a customer-friendly approach are all key aspects of a great service experience. Chris, your advisor, played a significant role in keeping you informed and satisfied throughout the alignment service. We appreciate your business. We are excited to help you in the future.

January 12, 2024

The overall dealership has a very professional staff. From sales to service, the entire process beginning with meeting our Sales Associate(Jeff B.) to finance was a smooth process. Looking forward to fu More

by dhollis563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard, Mathew Ahmed, Travis Eiland
Jan 17, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We are thrilled that Jeff provided you with a smooth sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 12, 2024

This is my preferred dealership. They are always so kind and helpful. They are also very honest with their customers. More

by CashaDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Jan 17, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a helpful experience! Thank you for choosing us as your preferred dealership. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Customer is outstanding! Efficient scheduling and communication. The turnaround time is supportive of family priorities. More

by blancahemann77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Jan 13, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Service manager Andres Potes was very knowledgeable, professional, and explain all the work needed and that will be performed. His follow up was excellent. I walked out with a smile. Thank you More

by Hilldenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrés Potes
Jan 13, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Andres provided knowledgeable and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Great service. Express oil change. Ryan and staff were excellent. Overall great service. Thank you. More

by BOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan De La Hunty.
Jan 13, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

Mark Anthony and his manager went above and beyond for me and I was buying a used car More

by Tomasini52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Garcia
Jan 12, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We are thrilled that Mark provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 09, 2024

We’ve been with this dealership for over 10 years. Their customer service and maintenance has always exceeded our expectations. Eddie Waters and his team has always provided exceptional service. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Jan 10, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your long-standing positive experience with Mercedes-Benz of Boerne over the past decade! Building a relationship that spans over 10 years speaks volumes about the consistent and exceptional customer service you've received. Specifically, your mention of Eddie and his team providing exceptional service and exceeding expectations reflects highly on their dedication and professionalism. We appreciate your business. We look forward to assisting you in the future.

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