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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
938 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 938 reviews

October 19, 2023

Service department is very organized and professional. Matt signed me in, went over all that was going to be done and provided an estimate of expenses. The car was ready the same day. I am happy with More

by Bobtraut3201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 20, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that the service department at this dealer provided you with an organized and professional experience and that Matt took care of everything efficiently. Safe travels, and thanks for sharing your positive experience!

October 19, 2023

Service advisor Pat is competent. drive up greeters are friendly. Service always great every time. More

by Lili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Oct 20, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that you've had consistently positive experiences with service advisor Pat and the friendly drive-up greeters. Safe driving!

October 16, 2023

Great salesman, and service! I really appreciated the video maintenance inspection on my used vehicle and I couldn’t be happier with my purchase! More

by D Marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with the salesman and the service. The video maintenance inspection on your used vehicle is an excellent touch, and we're delighted that you're happy with your purchase. Your satisfaction is important to us, and we're here to make your ownership experience a positive one. Thank you for choosing us!

October 16, 2023

Andres was very professional and helpful throughout the service visit. Everything went great and I would highly recommend him. More

by Aguerra1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres postes
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Andres provided helpful and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 16, 2023

The staff was knowledgeable and attentive, particularly my sales person, Michael Talamantez. Outstanding customer service. More

by Alvinwashington
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Talamantez
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that the staff, especially Michael, provided you with outstanding customer service and that our knowledge and attentiveness were noteworthy. Your positive feedback is greatly appreciated. We're here to provide exceptional service and support for all your automotive needs. Thank you for choosing us!

October 13, 2023

Car was in for a recall Mechanic checked everything else and gave a video report with advice to fix a minor problem. Great service Service advisor is also great More

by Arteland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Johnson
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your car was in for a recall, and the mechanic went the extra mile to check everything else and provide a video report with advice on a minor problem. Great service and the expertise of your service advisor are essential for ensuring customer satisfaction. We're here to continue providing excellent service and assistance for all your future needs. Thank you for choosing us!

October 13, 2023

MBOB is an excellent dealership. They treat their clients and customers great. I would highly recommend them for both sales and service needs. More

by J&Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Oct 17, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your recommendation! It's wonderful to hear that Mercedes-Benz of Boerne is an excellent dealership that treats our clients and customers exceptionally. Your positive feedback is truly valued, and we're here to continue providing excellent service for all your sales and service needs. Thank you for choosing us!

October 12, 2023

The parts department is very friendly, stable, thorough, knowledgeable, and trustworthy. Any time I need service I can call talk to Pat Enriquez for the last ten years and I can get personalized service wit More

by Pyrkrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrica Enriques
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Oct 14, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that our parts department is known for being friendly, stable, thorough, knowledgeable, and trustworthy. The fact that you've been able to count on Pat for personalized service with a keen attention to detail over the last ten years speaks volumes about the quality of service you receive. Thanks for sharing your loyalty and satisfaction!

October 11, 2023

Good service and fair price. The car was delivered on time. Communication with the service group was good. More

by Ronpitcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Oct 13, 2023 -

Mercedes-Benz of Boerne responded

We're pleased to hear that you received good service at a fair price and that your car was delivered on time. Effective communication with our service group is important to us, and we're glad to know it met your expectations. We're here to provide excellent service. Thank you for choosing us!

October 10, 2023

Mr. Johnson was extremely helpful and made my experience easy. I walked in on Tuesday with no appointment and the vehicle was ready on Friday. Mercedes Benz dealership of Boerne a state of the art and perso More

by Erod67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Report | Print
Oct 11, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that Mr. Johnson and the Mercedes Benz dealership of Boerne provided you with a smooth and easy experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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