Mercedes-Benz of Boerne

Excellent service. My advisor always provide me with excellent advice of preventive maintenance. All of the staff there are very professional and give you the custome My advisor always provide me with excellent advice of preventive maintenance. All of the staff there are very professional and give you the customer excellent. Boerne Mercedes is probably the best car dealer in the area. More

The service at MB Boerne is great. Staff is friendly and helpful! Linda was wonderful! Staff is friendly and helpful! Linda was wonderful! More

My Service Advisor, Pat Enriquez did a fantastic job in getting my car in and off the shop. The entire staff was very professional. Kudos to Mercedes of Bourne. getting my car in and off the shop. The entire staff was very professional. Kudos to Mercedes of Bourne. More

Best dealership ever. Very friendly and helpful people. My third mercedes with them. Just bought the coolest mercedes gle. Very friendly and helpful people. My third mercedes with them. Just bought the coolest mercedes gle. More

Andres POTUS was awesome today he always goes beyond exceptional. Thanks for helping us get the car back into safe running condition. His efforts are truly appreciated. He gets a A plus today exceptional. Thanks for helping us get the car back into safe running condition. His efforts are truly appreciated. He gets a A plus today More

Good service, close to my house They treat me good, they are expensive but they do a good job are expensive but they do a good job More

Always treated like you matter and they always pay attention to detail. The service department is great always willing to work with your schedule. I wouldn't recommend any where else to go for Mercede attention to detail. The service department is great always willing to work with your schedule. I wouldn't recommend any where else to go for Mercedes service. More

This dealership takes its time getting things right. They won’t release a car until it is checked out and working properly. They keep you informed as to the status which is greatly appreciated. They won’t release a car until it is checked out and working properly. They keep you informed as to the status which is greatly appreciated. More

Mercedes-Benz of Boerne continues to leave an indelible mark on the lives of its customers by illustrating professionalism and integrity. Thank you all for your transparency and support. mark on the lives of its customers by illustrating professionalism and integrity. Thank you all for your transparency and support. More

My experience having my vehicles serviced at Mercedes Benz of Boerne, has turned into a repeat of the shop not being able to ‘replicate’ the problem, & getting the cars back w/other more worrisome proble Benz of Boerne, has turned into a repeat of the shop not being able to ‘replicate’ the problem, & getting the cars back w/other more worrisome problems. For example: when my sedan (E-350) was in for service last, the directory of the nav system (all the addresses I had recorded in it) were wiped out, as were the telephone numbers on the Bluetooth. They were not able to restore it, leaving me w/no data, which I had dutifully recorded throughout the years, and of course, the issue for why it went into the shop ‘could not be replicated,’ ergo was not fixed. My latest negative experience was w/my SL. It went in because my HUM device, my life saver, detected problems w/the engine, which later resulted in the check engine light being on. Of course, true to form, they could not ‘replicate’ the problem, but at my insistence, they checked further, & found some malfunction that necessitated the replacement of the part. When I got the car back, not only all my carefully set seat controls were out of wack, the ‘seat massager’ was on, the a/c was set at 50 degrees, but now the HUM device is reporting low battery voltage, although it states that the battery is new & in great condition. I have tried to contact my service advisor w/out success. I’m truly hesitant to have it in for service again, because I’m worried that something else will go wrong while at the shop. My service advisor continues to be ‘nice’ and accommodating in getting the vehicle in for service expeditiously, but I think that he is overworked & does not have the time to deal w/everything that comes thru his desk. Allan, the member of the Butler team, is very accommodating and helpful, & I’m grateful for the service he provides. More