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Mercedes-Benz of Boerne

Boerne, TX

4.8
1,041 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,041 reviews

June 13, 2025

The entire service dept goes above and beyond. The waiting area is spotless and comfortable snacks are a nice addition. David has been my service advisor since we purchased our first wagon and is More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 15, 2025 -

Mercedes-Benz of Boerne responded

Hi Joe, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2025

Excellent service provided by Linda de la Cruz! Professional, and gave me updates as she knew more about the car problems. More

by loygi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Jun 15, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff member Linda to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

Excellent service! Friendly staff, prompt repairs, and top-notch attention to detail. Mercedes Boerne truly delivers a premium experience every time. Highly recommende More

by barrysikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Caldera
Jun 15, 2025 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2025

Great customer service. Mr Chris Forbes was knowledgeable and professional helping me make a decision on the tires I needed. More

by Jplazyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Chris Forbes
Jun 15, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff member Chris to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

They washed the car and there were hard water spots on the entire car. Took me 1.5 hrs to get them off. Not very happy. The passenger headrest was all the way up and I couldn't figure out how to get it ba More

by suluvdolls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rockwell
Jun 12, 2025 -

Mercedes-Benz of Boerne responded

We appreciate your feedback and will advise our advisors accordingly. We also will advise the car wash team to ensure the vehicle is dry once washed. Thank you again for communicating your concerns. Neil Potter General Manager - Mercedes-Benz of Boerne npotter@mbboerne.com

June 10, 2025

Lynda De La Cruz is always a pleasure to deal with. Her customer care is acceptional More

by Duaneshortt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Jun 12, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff Lynda De La Cruz to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

Mercedes of Boerne is a great dealership. They were very quick getting me signed in for my appointment and explaining everything that I needed to know. More

by lflores4538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Mercedes-Benz of Boerne takes pride in providing GREAT CUSTOMER SERVICE! Special thanks to our Service Advisor. Pat your friendly, professional service shines and speaks well of the entire organization! More

by ClayBritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Jun 10, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Every staff member from arrival greeter to each service employee were very polite and helpful More

by Vstates.3sons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
Jun 10, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2025

Benjamin Knapp is awesome! He helped me with all my requirements perfectly and promptly. Thank you! More

by Estrada.eri416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Knapp
Jun 10, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

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