Mercedes-Benz of Boerne
Boerne, TX
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Very happy with the dealership, both sales and service. The service representative was a pleasure to deal with and very knowledgeable. I’m glad I chose this car and dealer. The service representative was a pleasure to deal with and very knowledgeable. I’m glad I chose this car and dealer. More
Everything went as planned. My car was maintained and finished within a day, the rental car was waiting for me. DAVID was professional and efficient. Service was excellent. My car was maintained and finished within a day, the rental car was waiting for me. DAVID was professional and efficient. Service was excellent. More
Always excellent service from my service professional Charles S. He is caring, professional and knowledgeable. My experience every time has been superior! He is a gem and I have recommended him to my cou Charles S. He is caring, professional and knowledgeable. My experience every time has been superior! He is a gem and I have recommended him to my cousin who now goes to Charles as well with his Mercedes. I am telling my large family, this where you should go and only see Charles. I know they will receive top notch service. MB, please make sure he is Mercedes Benz keeper. Thank you! More
David was an excellent service advisor. I’m always happy to have my car serviced here, always a good experience. I’m always happy to have my car serviced here, always a good experience. More
I came in unscheduled and was still handled as if I was a weekly customer. Miss McCord was terrific. She kept me informed throughout the entire process including an unexpected critical item. It added about 3 weekly customer. Miss McCord was terrific. She kept me informed throughout the entire process including an unexpected critical item. It added about 3 hours to my stay but things happen on 9 year old cars. I was offered a loaner but declined. All in all another great experience at Mercedes Benz of Boerne made possible by Tawni, the mechanics and staff. Thank you. More
For a Saturday, half staff, no greeters, found someone to ask, when I did get routed to the proper people, they were nice, efficient, polite, helpful, most of them. There was a very laid back environment. No ask, when I did get routed to the proper people, they were nice, efficient, polite, helpful, most of them. There was a very laid back environment. Normally, the atmosphere is pleasant and accommodating. More
I’ve always had a great experience with the service department here for my sprinter van. Rick and Kenny have really taken care of me and don’t feel like I’m being taken advantage of, and they do their department here for my sprinter van. Rick and Kenny have really taken care of me and don’t feel like I’m being taken advantage of, and they do their best to get me back on the road as fast as possible👍 More
Charles Spencer was our Service Advisor last week. . Charles was friendly, professional, articulate and knowledgeable. He did a great job educating us on our maintenance schedule work and also was very . Charles was friendly, professional, articulate and knowledgeable. He did a great job educating us on our maintenance schedule work and also was very helpful with all of our questions. I will ask for Charles to be our Service Advisor on our next scheduled maintenance. Thank you Charles! More



