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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,443 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,443 reviews

August 23, 2026

Very happy with the dealership, both sales and service. The service representative was a pleasure to deal with and very knowledgeable. I’m glad I chose this car and dealer. More

by tdyches0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni McCord
Aug 29, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 22, 2026

Everything went as planned. My car was maintained and finished within a day, the rental car was waiting for me. DAVID was professional and efficient. Service was excellent. More

by Sl_ knoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Aug 29, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2026

Always excellent service from my service professional Charles S. He is caring, professional and knowledgeable. My experience every time has been superior! He is a gem and I have recommended him to my cou More

by Rose Davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Aug 29, 2026 -

Mercedes-Benz of Boerne responded

Hi Rose, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2026

David was an excellent service advisor. I’m always happy to have my car serviced here, always a good experience. More

by patriciakerlin736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David was my service advisor and the very nice young people who are there to receive the cars and direct you.
Aug 18, 2026 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about David. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2026

I came in unscheduled and was still handled as if I was a weekly customer. Miss McCord was terrific. She kept me informed throughout the entire process including an unexpected critical item. It added about 3 More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni McCord
Aug 18, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2026

For a Saturday, half staff, no greeters, found someone to ask, when I did get routed to the proper people, they were nice, efficient, polite, helpful, most of them. There was a very laid back environment. No More

by Michelews70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz, Sonny Cardenas
Aug 18, 2026 -

Mercedes-Benz of Boerne responded

Thank you for your feedback. We apologize that your arrival experience was not as welcoming or organized as you’ve come to expect, particularly with limited Saturday staffing. We’re glad that once connected with our team, you found them helpful, polite, and efficient. We appreciate your understanding and hope your next visit reflects the accommodating experience you’re accustomed to.

August 16, 2026

I always receive outstanding efficient, reliable, timely, wonderful service especially from my Advisor Charles Spencer. More

by Nancyruffin49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Charles Spencer
Aug 16, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2026

I’ve always had a great experience with the service department here for my sprinter van. Rick and Kenny have really taken care of me and don’t feel like I’m being taken advantage of, and they do their More

by BearA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick & Kenny
Aug 16, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2026

They have always provided great service. Never had any issues at all. Everyone is great. More

by Vbnut12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 16, 2026 -

Mercedes-Benz of Boerne responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

August 11, 2026

Charles Spencer was our Service Advisor last week. . Charles was friendly, professional, articulate and knowledgeable. He did a great job educating us on our maintenance schedule work and also was very More

by Larry_Fornicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Aug 11, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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