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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,142 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,142 reviews

November 29, 2023

Dealers service representative Linda Del La Cruz provides outstanding customer service Very knowledgeable and has excellent communication skills. More

by joe_franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda dela cruz
Dec 01, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Linda provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Everyone was friendly and helpful. Customer service was exceptional. Lynda was great to work with. More

by Joelda71tx
Recommend Dealer
Yes
Employees Worked With
Linda De la Cruz
Dec 01, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Matthew Johnson, was professional and nice. He made sure my car was serviced and a recall was taken care of. More

by Yvonne Cumpian
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
Dec 01, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Matthew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Matthew Johnson, was my service advisor and took amazing care of me at the dealership. I give him 5 Stars! More

by Yvonne Cumpian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Dec 01, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Matthew provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Great staff and service. Service advisor always keeps me updated on issues. No surprises with the service and work is done on time More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guenther
Nov 30, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

The best dealership I’ve ever health with. I’m from New Orleans La and would travel 10 hours to do business with this dealership. Ray is the absolute best and never fail to provide top tier se More

by Daijonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Espina
Nov 30, 2023 -

Mercedes-Benz of Boerne responded

It's incredibly impressive to hear that the dealership you've dealt with has consistently provided such exceptional service that you'd travel ten hours to do business with us! Ray's dedication and commitment to top-tier service truly stand out, especially when you've experienced consistently spectacular service across a range of vehicle purchases. Congratulations on your new vehicle!

November 24, 2023

The quality is super for this dealership. The staff are professionals, knowledgeable, and very courteous. They’ll do the extra mile to accommodate the customer. They never tried to push anyth More

by anasantana9562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pat enriquez and andre’s potes
Nov 30, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

They are Efficient, keeps you up to dated, and have great people to work with who are knowledgeable! More

by Kimkimbro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Nov 28, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Very professional staff; comfortable waiting area; all eager to assist; clear communication regarding work needed on car. More

by aneetabhalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 28, 2023 -

Mercedes-Benz of Boerne responded

A professional staff, a comfortable waiting area, and clear communication about your car's needs can truly make a service experience stand out. It's great to hear that everyone was eager to assist, creating an environment where you felt supported and informed. Thank you for your business!

November 22, 2023

Excellent customer service! My service rep, Charles Spencer, goes above and beyond to answer all my questions. More

by bfcevan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Nov 28, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about the excellent customer service you received from Charles! Having a service representative who goes above and beyond to address your questions can truly enhance the overall experience. Thank you for your business.

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