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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
1,269 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,269 reviews

March 19, 2024

Everything was great. Timing, service and Charles Spencer were exceptional. Look forward to my next service call. More

by tedzapp
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Mar 21, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear! We're glad to know that your experience with Charles and our service department was exceptional. We appreciate your feedback and look forward to providing you with excellent service during your next visit. Safe travels!

March 18, 2024

My service representative Linda Della Cruz is a dedicated professional ensuring that the customer's needs are held to the highest standards. Linda is the embodiment of mercedes the best in customer service More

by anthonykgrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Della Cruz
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Mar 22, 2024 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about Linda's dedication and commitment to providing excellent customer service at Mercedes-Benz! We strive to uphold the highest standards, and Linda's embodiment of these values is truly commendable. Safe travels!

March 15, 2024

Great service in the service department. Charles was very informative and has great communication via text on the status of my vehicle. More

by Quickreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Mar 19, 2024 -

Mercedes-Benz of Boerne responded

That's wonderful to hear! We're glad that Charles provided you with informative and communicative service, keeping you updated on the status of your vehicle. We're here to ensure your satisfaction with our service department!

March 15, 2024

I would not buy a Mercedes from any other dealership. They friendly, straightforward and pay attention to what the customer wants. More

by tracyrayburn
Recommend Dealer
Yes
Employees Worked With
Scott Jones
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Mar 19, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Tracy! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

Best customer service! ! Communicaton and care from both Charles and James was phenomenal!! Thank you! More

by fmarchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer and James
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Mar 16, 2024 -

Mercedes-Benz of Boerne responded

That's fantastic to hear! We're thrilled that Charles and James provided you with phenomenal customer service, including excellent communication and care. We're here to help and ensure your satisfaction with our services.

March 13, 2024

After having looked at used cars at a number of reputable dealerships. I found the used car I was looking for, and had an exceptional buying experience. I didn't have to spend my day at the dealership, and t More

by DRod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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Mar 16, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear about your exceptional buying experience with us! Providing a streamlined and efficient process is what we aim for, and we're glad that you didn't have to spend your whole day at the dealership. Additionally, we're delighted that you found the used car you were looking for and that our customer service met your expectations. Thank you for choosing us, and we truly appreciate your feedback. We look forward to serving you again in the future!

March 13, 2024

This dealership was able to service my vehicle even through the hassle of me being out of town and kept constant communication with me over any updates they had to share More

by Christopher.h.paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
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Mar 15, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to hear that our dealership was able to provide you with service for your vehicle, even during the inconvenience of being out of town. Keeping you informed and maintaining constant communication is important to us, and we're glad we could provide updates throughout the process. Thank you for your feedback, and we look forward to serving you again!

March 12, 2024

Excellent service. Great service advisor. Wonderful lobby filled with a huge assortment of snacks and beverages. More

by jerashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Mar 15, 2024 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 12, 2024

Very prompt and friendly. I certainly recommend them for getting your vehicle serviced. Very professional personnel! More

by jonvars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano
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Mar 13, 2024 -

Mercedes-Benz of Boerne responded

We appreciate your kind words! Thank you for sharing your positive experience with our prompt and friendly service. We're delighted to hear that our personnel were professional and that you would recommend us for vehicle servicing. Safe travels!

March 12, 2024

Charles did an awesome job, as my service representative. Fast perfect professional service as always . More

by cooks.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Service Representative of Mercedes-Benz Bernie
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Mar 14, 2024 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that Charles provided you with awesome service as your representative. Fast, perfect, and professional service is certainly commendable. We appreciate your kind words and your business!

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