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Mercedes-Benz of Boerne

Boerne, TX

4.8
941 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 941 reviews

January 28, 2022

Eddy is the BEST Advisor, he demonstrated the BEST CUSTOMER SERVICE, he took very good care of vehicles. Thank you again Eddy, you are AWESOME!! We will definitely recommend him to our family and fri More

by Debi8x0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Jan 29, 2022 -

Debi8x0 responded

Eddy is the BEST Advisor, he demonstrated the BEST CUSTOMER SERVICE, he took very good care of vehicles. Thank you again Eddy, you are AWESOME!! We will definitely recommend him to our family and friends!!

Jan 31, 2022 -

Mercedes-Benz of Boerne responded

Thank you for your kind words about Eddy! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

June 22, 2021

Service dept Very unresponsive. I purchased an very expensive car there. Love the car but I’ll be going to another place for service. More

by Garyrover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Jenny and Randy
Jul 07, 2021 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles, our service director, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

August 22, 2020

I used a broker to find the right van for my company so I did not get to choose which MB dealership to deal with. This is the worst dealership EVER!!! I bought a Sprinter van for my business and they complet More

by JMFORD50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rolando Pedraza
Sep 03, 2020 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, James Godkin, our General Sales Manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

March 26, 2019

VERY Professional-Tony Osburn of Sales Tony Osburn of the Sales Dept. provided great assistance to me in my quest for a Certified 400SL. He accommodated my schedule and had me test drive a More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Osburn
March 24, 2018

Overall Experience Exceeded my Expectations I recently bought a certified vehicle from MB Boerne and it was my first MB purchase. I was referred to the sales manager, Wayne De Laurent, who trea More

by Rusty Pierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman, Wayne St Laurent
July 28, 2017

Top-Notch Dealership! Mario Cajic was outstanding. He went over and beyond to make sure I was completely satisfied. We communicated all through text (which was great) and M More

by Michelle Tibbit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Cajic
May 26, 2017

OUTSTANDING SALES REPRESENTATIVE I WANT TO COMMEND GUY VIK FOR BEING THE MOST OUTSTANDING CAR SALESMAN I HAVE EVER KNOW. BELIEVE ME ( I AM 72 YEARS OLD ) AND HAVE SEEN HUNDREDS OF THE More

by tom schwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Vick
January 13, 2017

fantastic service and experience We have purchased 5 cars from MB of Boerne and they are fantastic to work with before and after the sale. we made the mistake of purchasing a mercedes More

by hopethisishelpful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Vick, Louis Pisano
February 24, 2016

Great Service! I recently had a service issue with my new Mercedes and received the best service from this dealership! My service advisor, Pat Enriguez was exceptio More

by Susanl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Enriguez
February 17, 2016

New Lexus owner After buying 4 cars and stupidly leading 2 I found this dealership deceitful. I was told that because I had always been a great customer they would se More

by New Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Wong
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