
Mercedes-Benz of Boerne
Boerne, TX
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Eddy is the BEST Advisor, he demonstrated the BEST CUSTOMER SERVICE, he took very good care of vehicles. Thank you again Eddy, you are AWESOME!! We will definitely recommend him to our family and fri CUSTOMER SERVICE, he took very good care of vehicles. Thank you again Eddy, you are AWESOME!! We will definitely recommend him to our family and friends!! More
I used a broker to find the right van for my company so I did not get to choose which MB dealership to deal with. This is the worst dealership EVER!!! I bought a Sprinter van for my business and they complet did not get to choose which MB dealership to deal with. This is the worst dealership EVER!!! I bought a Sprinter van for my business and they completely botched the paperwork. I've been trying to get this corrected but keep hitting roadblocks in trying to get to a legal contract. Rolando Pedraza is the absolute worst salesperson and would not listen to my concerns about how the contract was written. More
VERY Professional-Tony Osburn of Sales Tony Osburn of the Sales Dept. provided great assistance to me in my quest for a Certified 400SL. He accommodated my schedule and had me test drive a Tony Osburn of the Sales Dept. provided great assistance to me in my quest for a Certified 400SL. He accommodated my schedule and had me test drive a Beautiful 400SL. Tony was personable, very professional in every respect, and knowledgeable about Mercedes in general and the 400SL This was very helpful as I new to Mercedes. None of the high pressure nonsense found at some other dealerships. He also followed up with me after my visit. If you are interested in a Mercedes then go to Mercedes of Boerne and ask for Tony Osburn! More
Overall Experience Exceeded my Expectations I recently bought a certified vehicle from MB Boerne and it was my first MB purchase. I was referred to the sales manager, Wayne De Laurent, who trea I recently bought a certified vehicle from MB Boerne and it was my first MB purchase. I was referred to the sales manager, Wayne De Laurent, who treated me as a returning buyer and exhibited enthusiasm for our specific need. He promptly referred me to Nora Guizar-Weedman who asked the right questions to filter our search and locate multiple options for our consideration. She saved us a lot of time and frustration. We were able to negotiate a fair price and received very favorable financing terms. Very pleased with all services offered by this team of dedicated and engaged professionals and will continue to use their expertise for servicing our recent purchase and return to the dealership when it;s time to consider another vehicle. Rusty Pierce More
Top-Notch Dealership! Mario Cajic was outstanding. He went over and beyond to make sure I was completely satisfied. We communicated all through text (which was great) and M Mario Cajic was outstanding. He went over and beyond to make sure I was completely satisfied. We communicated all through text (which was great) and Mario also sent videos of the car. The dealership was about 4 hours from me so Mario made sure everything was perfect before I arrived. Out of all the vehicles I have purchased Mercedes Benz of Boerne and Mario Cajic is beyond the best so far. It was was definitely worth the drive. Oh yeah and the car I purchased is amazing. More
OUTSTANDING SALES REPRESENTATIVE I WANT TO COMMEND GUY VIK FOR BEING THE MOST OUTSTANDING CAR SALESMAN I HAVE EVER KNOW. BELIEVE ME ( I AM 72 YEARS OLD ) AND HAVE SEEN HUNDREDS OF THE I WANT TO COMMEND GUY VIK FOR BEING THE MOST OUTSTANDING CAR SALESMAN I HAVE EVER KNOW. BELIEVE ME ( I AM 72 YEARS OLD ) AND HAVE SEEN HUNDREDS OF THESE MEN AND WOMEN, BUT I HAVE NEVER DEALT WITH A MAN BETTER THAN GUY VIK. MY FAMILY USES GUY VIK FOR THE SAME REASON - HE IS THE BEST OF THE BEST . WHEN YOU WALK IN THE DOOR AND SHAKE HIS HAND YOU WILL BE TAKEN CARE OF BY A REAL PROFESSIONAL . HE IS A MAN OF HIGH CHARACTER AND VALUES. YOU WILL GET THE BEST DEAL AND NO SIDE SHOW . HE IS STRAIGHT FORWARD AND TRUSTWORTHY. THERE IS NO ONE ELSE I COULD RECOMMEND THIS HIGHLY . GENERAL US ARMY( RET) TOM SCHWARTZ More
fantastic service and experience We have purchased 5 cars from MB of Boerne and they are fantastic to work with before and after the sale. we made the mistake of purchasing a mercedes We have purchased 5 cars from MB of Boerne and they are fantastic to work with before and after the sale. we made the mistake of purchasing a mercedes elsewhere and the contrast with MB of Boerne was huge. MB of Boerne is our sole Mercedes dealership now and forever. Thank you everyone from the sales team to the service department and even the management team. More
Great Service! I recently had a service issue with my new Mercedes and received the best service from this dealership! My service advisor, Pat Enriguez was exceptio I recently had a service issue with my new Mercedes and received the best service from this dealership! My service advisor, Pat Enriguez was exceptional - she kept me informed Through out the process in a very professional manner. The dealership was very efficient while I got my rental car and they even helped me hook up my Bluetooth. More
New Lexus owner After buying 4 cars and stupidly leading 2 I found this dealership deceitful. I was told that because I had always been a great customer they would se After buying 4 cars and stupidly leading 2 I found this dealership deceitful. I was told that because I had always been a great customer they would sell my leased vehicle to me at their cost. (I had noticed that there weren't as many customers there in the last year, just didn't put 2 and 2 together) I was told that they would recertify it and give me a new warranty. I was so excited, I really liked my GL550. They lied, when I turned it in I found out I was going to have to pay to recertify, new warranty, ttl. No discount, after all. The GL would have cost so much more than it was worth that I user gave it back. It was not worth the price they were asking. I went down to the Lexus dealership, awesome group of people, they have gone over and above helping me do a simple thing like program my garage doors and gate. They even bought a new gate control to help program the gate. The dealership is just hopping with people, such a busy place, they must be doing something right. More