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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,096 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,096 reviews

July 27, 2025

Linda is wonderful. We brought both our cars in today for service and she had us in and out in no time. She’s pleasant, efficient and so courteous. She is the reason we More

by cristinemac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 29, 2025 -

Mercedes-Benz of Boerne responded

Hello Cristinemac, thank you for your kind review; we are happy to pass along your comments to Linda here at Mercedes-Benz of Boerne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

Came in with a Check Engine light. Dealer found one spark plug and coil for replacement but then developed a $6800 estimate largely for work they had already done When I declined the More

by Mcg123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not
Jul 29, 2025 -

Mercedes-Benz of Boerne responded

Thank you for sharing your feedback. I truly regret any inconvenience you may have experienced and would like the opportunity to make things right and restore your trust. Kevin Boles, our Service Director, will be reaching out to review your concerns and the details of the repair order with you directly. In the meantime, please feel free to contact us as well. We appreciate your feedback and sincerely apologize for any frustration this may have caused. Neil Potter, General Manager Mercedes-Benz of Boerne | npotter@Group1Auto.com

July 26, 2025

I always enjoy coming to the dealership. Everyone is nice friendly and competent. The dealership itself is clean and welcoming with snacks and drinks. If you need to wait a few minutes. More

by h.loughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Watters
Aug 03, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2025

My services were handled in a professional manner. My advisor kept me informed. Thank you Michael! Eddie was my cashier and he was quick and concise. Thank you MB! More

by Jkmccormick2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Eddie
Jul 24, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Working with Mercedes of Boerne is second to none. They have the most professional and courteous sales and service staff. They are knowledgeable about their product, not pushy, offer a relaxed buying More

by alex.cip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Talaman
Jul 24, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2025

They were great in fixing our vehicle. Thank you and will be a repeat customer More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Ivan
Jul 23, 2025 -

Mercedes-Benz of Boerne responded

Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! Thank you again, and have a fantastic day!

July 19, 2025

Been to Mz Boerne many times and always friendly staff. I do recommend. Thank you. More

by 35cannwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidencio Mora 33325
Jul 22, 2025 -

Mercedes-Benz of Boerne responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2025

I have been a Customer of Mercedes Benz of Boerne for many years. They always provide Great Customer Service. More

by Catrina Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Waters
Jul 20, 2025 -

Mercedes-Benz of Boerne responded

Hi Catrina, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

July 18, 2025

As always In received great service with a loaner. David my service persons provided timely communication and counsel. More

by Bjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Service Dept.
Jul 20, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

Great service as always. Pat Enriquez is the best service manager. I would definitely keep coming back. More

by creyher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
Jul 19, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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