
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
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I brought my car in for service and I got it back 10x worse than before. They put the wrong lights so when I open my driver door it does not show a Mercedes logo on the floor, just a plain xxx light. So worse than before. They put the wrong lights so when I open my driver door it does not show a Mercedes logo on the floor, just a plain xxx light. So now my passenger side shows a Mercedes logo when the door is opened at night on the ground and the driver side door does not display anything on the ground, how could you xxxx that up? And to top it off I got into my car for the first time after bringing it back home and the entire driver side pull handle completely breaks and rips off the door basically like one of the workers was hanging from the handle with their entire body weight and cracked the plastic and left it like that?!?!?? Terrible Terrible, this is the dealership you guys should know what you are doing? If it was some random xxx shop I would understand, but from the dealership? So confused More
Ken was excellent. honest, calm, kind and the best ! He made us feel that we were in the right place. Thanks for the help in achieving a dream. made us feel that we were in the right place. Thanks for the help in achieving a dream. More
Never been treated so nicely and professionally in 40 years. Terrific service by Frank! I will definitely buy my next care from Frank. Pleasure to work with over the years! years. Terrific service by Frank! I will definitely buy my next care from Frank. Pleasure to work with over the years! More
Couldn't be happier w/my vechile and the service I received; from the initial phone call w/Greg to the signing of the deal, I was blown out of the water by their phenomenal service. Greg Libuttis was received; from the initial phone call w/Greg to the signing of the deal, I was blown out of the water by their phenomenal service. Greg Libuttis was beyond attentive, knowledable, personable, and kind; I would highly recommend giving him a call when searching for your next car, I know I will. Armando the fiance Manager was patience, explained everything w/great detail, and took the time to get me the right deal. Most certainly will be returning and I absolutely recommend stopping by no matter what you're looking for! More
We cannot say enough great things about Frank.Easy to We cannot say enough great things about Frank. Easy to work with, no pressure, efficient and great sense of humor!!! Easiest car buying experience e We cannot say enough great things about Frank. Easy to work with, no pressure, efficient and great sense of humor!!! Easiest car buying experience ever!!! More
Greg greeted me at the door and was a pleasure to work with through the entire purchase experience. I test drove a C 300 first, but felt the car wouldn’t meet my needs. I returned a day later and fell in with through the entire purchase experience. I test drove a C 300 first, but felt the car wouldn’t meet my needs. I returned a day later and fell in love with the E 300 which was just brought in on a trade in. I called and he put it aside for me and I drove off with it the next day. He took care of one concern with the car and recommended a great place for my wife and I to have lunch while the service department worked to fix the issue. Andrew Buzzetta took me through The finance experience smooth as silk. I was told I was the 1st Benz that they had sold a Benz to at Bonita Springs Prior to my departure with my vehicle, Brandon Saballos “Tech Wizard” explained many of the comfort features of my E 300. I would highly recommend Mercedes Benz of Bonita Springs to anyone looking to experience great quality service and professional attention when buying your next car. More
Colin was fantastic and everything went very smoothly. He was extremely helpful every step of the way. I am incredibly happy with my new car. I would absolutely use this Mercedes dealership again for a futur was extremely helpful every step of the way. I am incredibly happy with my new car. I would absolutely use this Mercedes dealership again for a future car purchase. More
Just purchased 3 new cars from Frank. (Total 5) Frank Just purchased 3 new cars from Frank. (Total 5) Frank goes above and beyond and always has the customer in mind. You can rest assured Franks on your Just purchased 3 new cars from Frank. (Total 5) Frank goes above and beyond and always has the customer in mind. You can rest assured Franks on your side. Thanks again Frank More
Terrific purchase and delivery experience. Ken dropped the car off at our house in St Pete and paperwork was a breeze. Thank you Mercedes of Bonita Springs! the car off at our house in St Pete and paperwork was a breeze. Thank you Mercedes of Bonita Springs! More