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Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,369 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,369 reviews
July 26, 2024
Very nice experience, clean dealership, process was seamless and understandable. Staff were super helpful and kind through the whole process. seamless and understandable. Staff were super helpful and kind through the whole process. More
by sblanco
Helpful July 26, 2024
Sue and I were so pleased with the service we received from Frank Deluca and the Mercedes- Benz of Bonita Springs team. Frank went above and beyond to help us find the perfect car to fit our needs. We wer from Frank Deluca and the Mercedes- Benz of Bonita Springs team. Frank went above and beyond to help us find the perfect car to fit our needs. We were very impressed with the quality of the car we received. Sue and I highly recommend Mercedes- Benz of Bonita Springs. More
by Jerryla
July 24, 2024
Ken was kind enough to fit me in on his day off even though I am regular customer of a North Jersey dealership away on vacation. I have 6 current leases/purchases in the Mercedes brand and over 20 lifet though I am regular customer of a North Jersey dealership away on vacation. I have 6 current leases/purchases in the Mercedes brand and over 20 lifetime transactions and would highly recommend Ken and MB of Bonita Springs. I needed to return a lease in a different state. They were even kind enough to provide transportation back to my home nearby in Naples. More
by ronlcpa1
July 24, 2024
Dealership is state of the art and Frank is amazing to work with. Thanks as always work with. Thanks as always More
by Figgy
July 22, 2024
Frank Deluca has been there for me since I moved to Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. More
by ILUSA
July 21, 2024
Frank was outstanding! ! He even delivered my new car to me! Wow now that is service!!! I love my new Mercedes!! You have our business for life!!! Thank you for maki ! He even delivered my new car to me! Wow now that is service!!! I love my new Mercedes!! You have our business for life!!! Thank you for making this process so easy!! More
by Shaune.caliguire
July 20, 2024
Unbelievable experience. Ryan was AMAZING! The entire team was exceptional!! Thank you so much for making our purchase seamless!! Ryan was AMAZING! The entire team was exceptional!! Thank you so much for making our purchase seamless!! More
by Jthuermer
Employees Worked With
Other Employees :
Matt Siderio and the young man that demonstrated the vehicle features
July 19, 2024
Friendly and helpful staff. Purchased 2 vehicles here now, and enjoyed working with my service advisor, Adam and Sales associate, Frank. Purchased 2 vehicles here now, and enjoyed working with my service advisor, Adam and Sales associate, Frank. More
by Ktajno
Employees Worked With
July 18, 2024
A seven month nightmare for my 16-year-old grandson Should’ve been a very happy time in January. I took my 16 year-old grandson, Mercedes-Benz of Bonita Springs and bought him a GLA 250. I pa grandson Should’ve been a very happy time in January. I took my 16 year-old grandson, Mercedes-Benz of Bonita Springs and bought him a GLA 250. I paid cash and he was thrilled. It was sent out with the temporary tag. Six months later. I still do not have a title for the car, I still do not have a license plate. I still have not had the registration mailed to me five or six times temporary tags have expired so that when he was driving, he was worried about doing so illegally. I have had dozens of phone calls and several dozen text back-and-forth with Anthony, the sales manager and now someone even higher up. Unbelievably terrible THEY REPORTED TO CARFAX THAT THE CAR HAS 75000 MILES ON IT! I have offered to walk away if they refund my money and take the car back at this point I’m reluctantly getting a lawyer More
by DrJerry
July 18, 2024
"I recently had the pleasure of purchasing a Mercedes-Benz GLE from Mercedes-Benz of Bonita Springs, and I must say, my experience was nothing short of exceptional. From the moment I stepped int Mercedes-Benz GLE from Mercedes-Benz of Bonita Springs, and I must say, my experience was nothing short of exceptional. From the moment I stepped into the showroom, I was greeted with a warm welcome and exceptional customer service. Frank Deluca, my sales representative, went above and beyond to ensure that my car-buying experience was seamless and stress-free. His knowledge of the Mercedes-Benz lineup, particularly the GLE model, was truly impressive. He took the time to understand my needs and preferences, and he guided me through the entire process with professionalism and expertise. The facility at Mercedes-Benz of Bonita Springs is top-notch, reflecting the luxury and elegance that the Mercedes-Benz brand is known for. The entire staff was friendly, helpful, and attentive, making me feel like a valued customer every step of the way. Overall, I am incredibly satisfied with my purchase experience at Mercedes-Benz of Bonita Springs and would highly recommend both the dealership and Frank Deluca to anyone in the market for a new Mercedes-Benz vehicle. Thank you for providing a truly exceptional car-buying experience." I hope this review captures the essence of your positive experience with Mercedes-Benz of Bonita Springs and Frank Deluca. Let me know if you need any more assistance! More
by pepioc
Employees Worked With
