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Mercedes-Benz of Bonita Springs

Bonita Springs, FL

5.0
2,352 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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14610 Tamiami Trail N

Bonita Springs, FL

34110

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Showing 2,352 reviews

September 20, 2020

Best service and follow I have ever had owning a car! I will be buying my next Mercedes Benz here again! I hope you do too! More

by Cecil Pendergrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Bonita Springs responded

Cecil, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Bonita Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

September 18, 2020

This was the third car we purchased from Mercedes Benz of Bonita in 2 years. Beyond great service. Frank Deluca was was a pleasure to deal with and we will continue to keep our business at this dealership. More

by Tigertrash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

Considering the Pandemic, the organization was well prepared to provide the safest and best service possible. Anthony, my service advisor, was through, knowledgable and personable. My experience was ou More

by hbm2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
September 18, 2020

I was looking online across the whole country for a Ford Conversion Van for months. We had one in the past and it made traveling so much more comfortable. I couldn't sleep one night and used my phone to s More

by rajohnson0520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Class guy, make the process simple and easy. Would not hesitate to refer business to Ken. The whole team was equally impressive and worked in together to get us in an out in short order. More

by mpolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Bonita Springs responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 17, 2020

My experience working with Ken Lucas from Mercedes Benz of Bonita Springs was seamless and first class. I traveled from out of state to purchase my Porsche and he made sure that I had video of exterior and More

by Kimberly O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Super experience at Mercedes-Benz of Bonita Springs. Our salesperson Renee was amazing. She is extremely professional and customer oriented. With Renee's guidance we purchased a certified pre-owned veh More

by jim.b.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Alberty
Sep 17, 2020 -

Mercedes-Benz of Bonita Springs responded

Jim, thank you for your positive review. We're glad to hear that you found Renee here at Mercedes-Benz of Bonita Springs so helpful in the purchase of your new vehicle. If you have any further needs or questions, please give us a call. We're always happy to help!

September 15, 2020

Anthony is excellent at his knowledge of Mercedes Benz products. He delivered ahead of the promised time and he is very professional. Any questions I had he explained it. More

by Buster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pesce
Sep 16, 2020 -

Mercedes-Benz of Bonita Springs responded

Buster, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 14, 2020

Ken Lucas was top notch and made this car buying experience a complete joy.. Absolutely recommend him for any car purchase. Everything was awesome along the way.. More

by odb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Sugarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Mercedes-Benz of Bonita Springs responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Bonita Springs to have earned it.

September 14, 2020

No xx and very quick. That's all I ask and they did it. Ken doesnt waste time and does whatever it takes. Good place. More

by rgandini7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Bonita Springs responded

It really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Bonita Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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