Mercedes-Benz of Bonita Springs

Mark was very nice . Took me for a test drive on a C300. When I came back the next day he was there again to assist me , he was attentive to my needs of getting some scuff marks off of the car I was purchas When I came back the next day he was there again to assist me , he was attentive to my needs of getting some scuff marks off of the car I was purchasing. I would recommend this dealership to purchase your Mercedes Benz More

All of the people with whom we dealt were polite, well informed and helpful. That specifically includes David, Andrew and Charles. Working with them was a pleasure. informed and helpful. That specifically includes David, Andrew and Charles. Working with them was a pleasure. More

I have to say, I’m totally amazed and impressed by the attention to customer satisfaction that I have experienced with Frank and Mercedes Benz of Bonita Springs. I had some minor requests post-sale that u attention to customer satisfaction that I have experienced with Frank and Mercedes Benz of Bonita Springs. I had some minor requests post-sale that under most circumstances, a sales person would say oh sure see us at the next visit to our service dept. In my case, Frank immediately said, I’ll pick your car up tomorrow and leave a loner car for you. This is the kind of service every car buyer hopes for and Mercedes Benz of Bonita Springs and Frank Delucca, deliver. I’m a very satisfied customer and I thank Frank and the Team for their efforts to provide the perfect experience. Many thanks! More

As a customer service consultant my expectations are higher than most. Geoff and the team exceed customer expectations by anticipating our needs. From the moment I placed the call to completion, the p higher than most. Geoff and the team exceed customer expectations by anticipating our needs. From the moment I placed the call to completion, the process was smooth. Geoff once again thank you!! You rock! COVID sucks, you made it easy! I felt safe and was confident that you had done everything possible to meet CDC guidelines and your own processes. Thanks. More

Greg Libutti's customer service is top notch and extended beyond my day of purchase. Greg was aware this was my very first Mercedes purchase; therefore, he followed up with me driving home and several days l beyond my day of purchase. Greg was aware this was my very first Mercedes purchase; therefore, he followed up with me driving home and several days later making sure I was completely satisfied as a consumer. Greg Libutti was absolutely great in facilitating a smooth and quick transition from my Cadillac into my very first E450 coupe More

Dropped my slk55 for service. Was expecting long drop off as much was needed. Delighted to see that Geoff was able to get me a loaner and everything was completed ahead of schedule. Car was cleaned as well. as much was needed. Delighted to see that Geoff was able to get me a loaner and everything was completed ahead of schedule. Car was cleaned as well. So even if u have an old car out of warranty, service is still top notch. More

Geoff is great and honest. It’s a pleasure always when Geoff is great and honest. It’s a pleasure always when dealing with him. My husband and I wouldn’t service anywhere else because of him. Geoff is great and honest. It’s a pleasure always when dealing with him. My husband and I wouldn’t service anywhere else because of him. More

Experience was nice with all individuals and processes at MB, with exception of my initial sales contact Terry. He was very polite and nice, but didn’t follow up and transition well MB, with exception of my initial sales contact Terry. He was very polite and nice, but didn’t follow up and transition well More

This was my first experience of owning a Mercedes. (a car that I always hoped to own someday.) Working with Ken was wonderful. He took the time to show and tell me about the C300. He always kept me up car that I always hoped to own someday.) Working with Ken was wonderful. He took the time to show and tell me about the C300. He always kept me up to date on the status of the car. From the the time it was starting to build, shipment and transporting dates to the arrival of my new car. Picked the car up today and the knowledge of the operation of the vehicle with Brandon was excellent. I feel that with my experience that I have had with Ken, Brandon and Harry (the financing) my future will be with Mercedes Benz of Bonita Springs. More

Renee Scaravalle is the best !!! I have bought many cars in my 50 + years. And don’t ever recall a better experience. Honest and available. Great customer service and not pushy at all. Thanks. Kevin fitz in my 50 + years. And don’t ever recall a better experience. Honest and available. Great customer service and not pushy at all. Thanks. Kevin fitzpatrick More