Mercedes-Benz of Bonita Springs

My wife and I bought a CPO 2018 SL550 on 11/6/20. I saw this particular model on their website and knew that this was the vehicle that we wanted. Highly professional dealership. My wife and I were treated this particular model on their website and knew that this was the vehicle that we wanted. Highly professional dealership. My wife and I were treated with total respect and courtesy. My sales person is Mark Bradberry. He was extremely patient, accommodating and professional throughout the entire process. Once I contacted Mark about the particular vehicle on Wednesday, 11/4/20, he immediately emailed an iPacket detailing the car to me. That allowed me to be totally informed about the car and helped with my decision. In the past, we have purchased two other Mercedes’s from another dealership in the area and now, after this latest experience, MB of Bonita will be our primary dealership. The showroom is new and expansive and their inventory is complete. Over our lifetime, my wife and I had purchased numerous cars from various manufacturers, and I can honestly say that Mark Bradberry and MB of Bonita by far excel in all areas of sales. Mark was extremely knowledgeable with the vehicle and wrapping up the sale for us. It is an understatement to say that we are anything less than completely satisfied with our experience. Keep up the good work. More

Very efficient and professional organization. All of the associates I talked to during the drop-off and pick up of my vehicle kept me at the center of the activity. Never did I feel ignored or forgotten ab associates I talked to during the drop-off and pick up of my vehicle kept me at the center of the activity. Never did I feel ignored or forgotten about. My vehicle was washed upon its return. Javier Rodriguez is attentive and takes time to explain the procedure and the results. More

I picked up my new Mercedes Benz A220 2021 at Mercedes Benz of Bonita Springs yesterday. My salesman was Doug Siegal. Doug is a asset to this dealership. He is a fantastic salesman with a wonderful person Benz of Bonita Springs yesterday. My salesman was Doug Siegal. Doug is a asset to this dealership. He is a fantastic salesman with a wonderful personality. He made my purchase so easy. This is not the first Mercedes I purchased from Doug. I will continue to recommend him and the dealership. Doug deserves a 10 plus... More

Simply stated, MBenz has the most knowledgeable sales reps. Colin found the perfect model to fit my wishlist and impressed me with his vehicle familiarity and guidance. Beyond thrilled w my new GLE63S reps. Colin found the perfect model to fit my wishlist and impressed me with his vehicle familiarity and guidance. Beyond thrilled w my new GLE63S SUV!!! I’ll return for future purchases. More

I had flat tire and Rob Hochberg, service advisor, fit me in immediately to assess the damaged tire and replace it with a new tire. I was delighted with how expeditiously Rob handled my problem. in immediately to assess the damaged tire and replace it with a new tire. I was delighted with how expeditiously Rob handled my problem. More

We have purchased three vehicles from Frank Deluca, it has been an exceptional experience for all three. His after sales follow up has been fantastic. Highly recommend Frank. has been an exceptional experience for all three. His after sales follow up has been fantastic. Highly recommend Frank. More

I just purchased my second car from Mercedes-Benz of I just purchased my second car from Mercedes-Benz of Bonita Springs and highly recommend them due to the integrity of the staff. Ken Lucas once agai I just purchased my second car from Mercedes-Benz of Bonita Springs and highly recommend them due to the integrity of the staff. Ken Lucas once again did an outstanding job of patiently explaining all aspects of the car we were considering and answering all of our questions. He went out of his way to insure we were satisfied in all respects and worked with us to find the best deal available to meet our needs without using any high pressure tactics. I am impressed with the professionalism of this dealership. More

Frank is a professional who goes the extra yard for the customer. Knowledgeable and helpful. Frank listened to me then showed me several cars that I liked where before I had seen nothing I wanted to buy a customer. Knowledgeable and helpful. Frank listened to me then showed me several cars that I liked where before I had seen nothing I wanted to buy at another dealer. More

Geoff Kaleal, service advisor, does an excellent job. He puts the customer first. Every aspect of the experience with him is above and beyond exceptional. From scheduling the service, dropping off the car, puts the customer first. Every aspect of the experience with him is above and beyond exceptional. From scheduling the service, dropping off the car, having a courtesy vehicle waiting, honoring the cost of the service, not trying to sell me services that I don’t need, following up as to the vehicle status and its availability for pickup, texting the vehicle status and billing and having the car waiting for me in the garage at the agreed upon time all made for seamless and outstanding service. I could of had the service performed while elsewhere, but I waited to have it done at MB Bonita Springs because of prior great experiences in dealing with Geoff. More

Frank DeLuca was an absolute pleasure to work with on purchasing my car. I found my car while browsing online and I lucked out that it was at this dealership and Frank took the call. Even though I live i purchasing my car. I found my car while browsing online and I lucked out that it was at this dealership and Frank took the call. Even though I live in NW FL, Frank went out of his way to accommodate my ever-changing schedule and met me in Gainesville (an 8 hour round trip for him!) to deliver my car on a Wednesday. Although I bought a used Toyota from a Mercedes dealership, I know the exceptional, caring and professional service I received from Frank is shown to all customers and that is so appreciated. He even followed up with me to make sure I arrived safely home after the pickup. What a gentleman. Thank you, Frank! More