Mercedes-Benz of Bonita Springs

Very positive buying experience ever! Frank is down to earth, knowledgeable and has an exceptional ability to understand what's important to, as well as being upbeat and positive. I will definitely take i earth, knowledgeable and has an exceptional ability to understand what's important to, as well as being upbeat and positive. I will definitely take into account this experience for future purchases. More

Geoff is an outstanding service advisor. He always thoroughly explains the required service items. He takes you through each item and the costs. He listens carefully and thoughtfully both on the pho thoroughly explains the required service items. He takes you through each item and the costs. He listens carefully and thoughtfully both on the phone and in person. He is a true asset to the MB Bonita Springs team, More

Very pleased with Service staff for replacing my new car AC compressor due to failure and providing a quick turn around. Dealer pursued my issue to resolution. When a part was not available they continued w AC compressor due to failure and providing a quick turn around. Dealer pursued my issue to resolution. When a part was not available they continued work on a Saturday to get my car fixed. This was warranty work but the dealership striving for excellence and customer satisfaction has made me a repeat cutomer. The AC tech working on a Sat due to parts delay was above and beyond expected. Also the Service Manger (Carlos) was actively engaged to ensure my car was fixed to my satisfaction. His participation had significant impact on my ratings. The Service advisor (Torrey) was great to work with and was also customer focused. All in all I will use this dealership for all my service and new car sales instead of another Mercedes dealer closer to my home. I am a repeat customer to this dealership (bought several MB cars) which is the real proof of satisfaction. More

Truly exceptional service! Beautiful state of the art dealership. Strongly recommend! Anthony my service advisor is a true asset to the service department. Great customer service and communication. dealership. Strongly recommend! Anthony my service advisor is a true asset to the service department. Great customer service and communication. More

Ken is the best! He is attentive, quick to respond and goes over and above to meet the customer's highest expectations. I had a small issue come up after the sale and Ken and his dealership went out of t goes over and above to meet the customer's highest expectations. I had a small issue come up after the sale and Ken and his dealership went out of their way to make everything right. I would highly recommend and Mercedes Benz of Bonita Springs. More

This dealership is amazing...so unlike other dealerships in the South Florida area. All of the employees have obviously been well trained in customer service and go out of their way to assist! I purchased in the South Florida area. All of the employees have obviously been well trained in customer service and go out of their way to assist! I purchased my new car from them about a year ago. Every time I have contact with anyone at the dealership I am always so pleasantly shocked at their incredible customer service. Not only does my Salesman (Frank Deluca), the Manager (Rod Rees), and the service person (Torrey Tammaro)) go above and beyond to provide the great service, but the entire team is the best! I will purchase only from this dealership in the future! More

First Class customer service with Mr. Frank DeLuca, First Class customer service with Mr. Frank DeLuca, "Over the Top" in customer care. I highly recommend Frank DeLuca to anyone contemplating a pur First Class customer service with Mr. Frank DeLuca, "Over the Top" in customer care. I highly recommend Frank DeLuca to anyone contemplating a purchase of a Mercedes Benz. He is the best!!! More

Third car I Purchased from Frank. He always goes the extra mile to make the experience perfect! The entire team is amazing! Great work team! extra mile to make the experience perfect! The entire team is amazing! Great work team! More

Just bought my new Mercedes and had a Wonderful Experience! Wonderful Team! Everyone was amazing! Douglas Siegel our salesman was terrific! I highly recommend Douglas Siegel and Mercedes Benz Experience! Wonderful Team! Everyone was amazing! Douglas Siegel our salesman was terrific! I highly recommend Douglas Siegel and Mercedes Benz of Bonita Springs! More

Wonderful service team as always.Thank you Torrey.The Wonderful service team as always. Thank you Torrey. The treatment and service is always exceptional and much appreciated. Will keep coming here al Wonderful service team as always. Thank you Torrey. The treatment and service is always exceptional and much appreciated. Will keep coming here all the time. More