Mercedes-Benz of Bonita Springs

Greg Libutti and Frank DeLuca made my sons first car purchase a real pleasure. They were 1st class all the way and highly recommend them. purchase a real pleasure. They were 1st class all the way and highly recommend them. More

Nice people, frank DeLuca a delight, knowledgeable, never tries to put a square peg in a round hole, loves people, love MB cars, true Ambassador for MB brand. A real car guy and car guys love other ca never tries to put a square peg in a round hole, loves people, love MB cars, true Ambassador for MB brand. A real car guy and car guys love other car guys! More

Frank was first class and made our purchase experience easy and professional. Everytime we go into the dealership, Frank always greets us with courtesy and trust. Thank you Frank! easy and professional. Everytime we go into the dealership, Frank always greets us with courtesy and trust. Thank you Frank! More

I could not be happier with my vehicle and the purchase process. I spent many months looking elsewhere before my purchase with Frank. With the inconvenience of Covid-19 shopping freely in dealerships has process. I spent many months looking elsewhere before my purchase with Frank. With the inconvenience of Covid-19 shopping freely in dealerships has been a hassle, When my appointment was set I was guaranteed the vehicle would be available upon my arrival by Frank which provided me with peace of mind since my drive was about an hour away. Although I was purchasing a Ford at a Mercedes Benz dealership Frank was very knowledgeable about the features of the vehicle. Knowing what I needed and having someone who is knowledgeable about the product is a BIG plus to a self-employed busy mom of 2 little ones! Frank and Andrew thank you for the red-carpet experience. More

We were fortunate to have had Frank DeLuca guide us through the process of buying a new Mercedes, since relocating to Florida. He was honest, caring, resourceful and patient. He made the process effor through the process of buying a new Mercedes, since relocating to Florida. He was honest, caring, resourceful and patient. He made the process effortless and put us into a beautiful vehicle. If you live in Florida or are relocating, you could not have a better friend in the business! We would have given him 10 stars if we could! Thank you Frank for going above and beyond! More

I have purchased over 30 vehicles during my lifetime. However, this is the first time I have ever made a long distance purchase. My original plan was to fly to the dealership, inspect and test drive th However, this is the first time I have ever made a long distance purchase. My original plan was to fly to the dealership, inspect and test drive the vehicle, finalize the contract, pay and drive my baby home. However, Hurricanes and COVID negated that plan.... .So for the first time in my life and with great trepidation, I bought my car sight unseen - relying exclusively on my Sales Representative's assurances. Needless to say, I incurred criticism from the gambit of family, colleagues and friends. Inexplicably, I trusted my Sales Representative, signed the contract, put my check in the dealership-provided express envelope and mailed the packet. My vehicle arrived at my home four days later in pristine condition. From now on, my family and I will be purchasing all of our future vehicles from Ken Lucas and from Mercedes-Benz of Bonita Springs. Ken's integrity is impeccable and the Dealership's Customer Service is stellar More

Truly the best car shopping we've ever experienced because of David and his team. Our relationship with David and this particular dealership will be long term! because of David and his team. Our relationship with David and this particular dealership will be long term! More

Absolutely the best customer service we have ever experienced when buying a car. We would definitely recommend David Gavin and Mercedes Benz of Bonita Springs! experienced when buying a car. We would definitely recommend David Gavin and Mercedes Benz of Bonita Springs! More

We have never owned a Mercedes before and decided to take a trip to the Bonita location. Frank Deluca was an incredible ambassador and took his time, even though the stores seem to be very busy, to answer al a trip to the Bonita location. Frank Deluca was an incredible ambassador and took his time, even though the stores seem to be very busy, to answer all of our questions and go over all of the car details. He made sure to manage her expectations and continue to follow up with us over the next handful of days. Their entire team was quick, courteous and incredibly professional. We love our new car More

Ken could teach a master class for sales and client service. He listened and understood what I was looking for to replace my GLK. His follow up emails/texts and calls to me were professional, timely service. He listened and understood what I was looking for to replace my GLK. His follow up emails/texts and calls to me were professional, timely and courteous. While he was fully scheduled when I could come in he made time to greet me and show me the car I bought. His teammate Anthony, who is also excellent, finished my deal. I received a personal call early the next day to allow me to offer feedback. The best customer service I’ve ever received! More