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Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 25, 2020
I worked with Renee Scaravalle and I don’t think I’ve work with a more professional Automotive sales person in all the years I’ve purchased vehicles. It wasn’t just the sales and delivery of the car , b work with a more professional Automotive sales person in all the years I’ve purchased vehicles. It wasn’t just the sales and delivery of the car , but some follow up service was required and it the handled flawlessly. More
by Tfinneran
Employees Worked With
Renee Scaravalle , Renee Scaravalle
September 25, 2020
I had a few small scratches in my car. Called Frank to see who I should contact. He had me come in and set me up with Brandon who looked at my car and said no problem. He’s actually doing the work next we see who I should contact. He had me come in and set me up with Brandon who looked at my car and said no problem. He’s actually doing the work next week. What great service!!!! Frank goes above and beyond by miles of any car salesman I have ever dealt with. More
by Tom B
Employees Worked With
Frank DeLuca, Torrey Tammaro
September 25, 2020
Exceptional dealership. Everything is first class from the receptionist all the way up the chain to the New Car Sales Manager. I am a repeat customer which is a testament to my view of the dealership. T the receptionist all the way up the chain to the New Car Sales Manager. I am a repeat customer which is a testament to my view of the dealership. This dealership delivers as promised. Of note, there is a dealership in Ft Myers which is 30 min closer but I chose Bonita Springs. I received a fair trade for a 2015 trade-in and the dealership was willing to deal on my purchase to a fair trade price that was inside the KBB fair price . Overall happy and I will use this dealership again and I will use them for service. The Salesman (Anthony Demo) was equally exceptional, very knowledgeable and honest as well as easy to discuss price issues. When we reached an impasse on price, we went one on one with the New Car Sales Mngr (David) behind the desk who was willing to listen and further adjust price. The car we bought although used (2018) appeared to be new . It was certified so all of the maintenance was current. My only concern was that the front tires were not new for this 14000 mile vehicle (rear tires were new). The Salesman is not listed below so I name him here (Anthony Demosthenis) More
by donm
Employees Worked With
Anthony Demosthenis, Armando Alberty, David Mesa
September 25, 2020
The sales dept at MB Bonita is truly exceptional! Every The sales dept at MB Bonita is truly exceptional! Every single person is friendly and helpfull every step of the way. Always professional and honest The sales dept at MB Bonita is truly exceptional! Every single person is friendly and helpfull every step of the way. Always professional and honest which makes me want to stop by just to say hello. I spent 34 years at a Mercedes dealer in Ct. I rate Bonita the best that I have ever dealt with hands down. and I have no problem of spreading that fact to every one of my friends. Roger L. More
by grandbenz
Employees Worked With
John Bradley, Armando Alberty, Stephen DiMuzio
September 25, 2020
Frank has been working with me to find the car I want and hopefully soon he will find one. If anybody will find one it will be him. I highly recommend Frank Deluca. hopefully soon he will find one. If anybody will find one it will be him. I highly recommend Frank Deluca. More
by donaldsavill1
Employees Worked With
Frank DeLuca
September 22, 2020
Ken was so awesome to work with. He made the whole process very easy . mark explained the car in a very informative way and Andrew made our financing experience enjoyable! I would highly recommend the process very easy . mark explained the car in a very informative way and Andrew made our financing experience enjoyable! I would highly recommend the dealership and look forward to a long relationship. More
by Luciadillard
Employees Worked With
Andrew Buzzetta, Kenneth Lucas, Mark T. Bradberry
September 22, 2020
Frank has worked with our family for almost 10 years now! He is wonderful! Always so nice, caring and makes sure we are taken care of and placed in the right vehicle. He is the best! He is wonderful! Always so nice, caring and makes sure we are taken care of and placed in the right vehicle. He is the best! More
by meredithraemahan
Employees Worked With
Frank DeLuca
September 18, 2020
I was looking online across the whole country for a Ford Conversion Van for months. We had one in the past and it made traveling so much more comfortable. I couldn't sleep one night and used my phone to s Conversion Van for months. We had one in the past and it made traveling so much more comfortable. I couldn't sleep one night and used my phone to search yet again. An ad came up on a general car search site, it was perfect and it said it was a the Mercedes Benz dealer 10 miles from my house. The next day I called MB of Naples, I waited a long time for the used car salesman to answer the phone. I asked him if he had the Ford van that I saw advertised online, he said to me "Ma'am do you realize you are calling Mercedes Benz of Naples?". Next I decided to email the Bonita Springs MB instead of calling. Ken responded the same day, sent us all the information about the vehicle so we could review it at home. The soonest we could come in was Labor Day, Ken was there, the van was perfect, he took care of all the details and we drove it home the same day. My husband could not be happier with the great deal and superior customer service. I am thrilled we found the perfect vehicle so close to home. PS we had purchased our last two vehicles from MB of Naples. We will go to MB of Bonita Springs from now on. More
by rajohnson0520
Employees Worked With
Kenneth Lucas
September 18, 2020
Considering the Pandemic, the organization was well prepared to provide the safest and best service possible. Anthony, my service advisor, was through, knowledgable and personable. My experience was ou prepared to provide the safest and best service possible. Anthony, my service advisor, was through, knowledgable and personable. My experience was outstanding. More
by hbm2
Employees Worked With
Anthony
