Mercedes-Benz of Bonita Springs

Car maintenance Geoff Kaleal is professional, knowledgeable and a true asset to the Bonita Springs Store. He's the reason I will return to this location for any fur Geoff Kaleal is professional, knowledgeable and a true asset to the Bonita Springs Store. He's the reason I will return to this location for any further work on my vehicle ! More

First Class Stopped in to check the inventory and see if they had anything for me within my budget. I was greeted by Frank DeLuca immediately and professionally a Stopped in to check the inventory and see if they had anything for me within my budget. I was greeted by Frank DeLuca immediately and professionally and from there it was a first class experience. He brought me through my different options and did everything he could to get me into a car. Knowing very well there were more prospective buyers out there other than me that definitely had a larger budget and were ready to by now, Frank made me feel completely comfortable and I was not made to feel rushed or like I was wasting his time at all. Even the front desk staff was extremely professional and friendly, and I have a clear road map of what I need to do in order to get into a new car thanks to Frank. As far as my next car purchase is concerned I certainly will not be looking anywhere else but Mercedes of Bonita Springs. More

Top service Jose Castillo, service advisor was very attentive and courteous. Took time to explain in detail what was wrong with the back seat light. After the car Jose Castillo, service advisor was very attentive and courteous. Took time to explain in detail what was wrong with the back seat light. After the car was pick up he followed with a call to make sure my wife an I were satisfied. More

Excellent Nick Verdile and Robert Alexander were terrific in the sales process. Lenny the F&I manager was great to work with. Moises Salabarria did very nice jo Nick Verdile and Robert Alexander were terrific in the sales process. Lenny the F&I manager was great to work with. Moises Salabarria did very nice job explaing the car features More

Great guy. Can not get any better My friend Chris referred me to Frank. He was great. I set up a time to come in, found exactly what we wanted, and made a deal the same day. Great deal My friend Chris referred me to Frank. He was great. I set up a time to come in, found exactly what we wanted, and made a deal the same day. Great deal and he took great care of use. We highly recommend working with him. There is no doubt we will be back More

Perfect customer service as expected. Thank you for your attentiveness and excellent customer service. My maintenance was performed and the communication regarding my car was outstanding. Thank you for your attentiveness and excellent customer service. My maintenance was performed and the communication regarding my car was outstanding. Appreciate the loaner car. More

Fantastic customer service with Robert Alexander I had a fantastic experience with Robert Alexander, who sold me a Lexus RX 350. The entire process was pleasant and calm. My parents were by my side a I had a fantastic experience with Robert Alexander, who sold me a Lexus RX 350. The entire process was pleasant and calm. My parents were by my side along the way, and very much appreciated the etiquette and professionalism Robert demonstrated. Roughly a month and a half after my purchase, I had a minor issue with an interior component in my car. It seemed as though something had been broken prior to purchase. I immediately called Robert who was quick to communicate with me and thoughtfully resolve the issue. I brought my car into the dealership and was told it would be taken care of. I was treated exceptionally well by a young gentlemen in the service department and given a rental. The entire process was seamless. I cannot recomend Robert enough, who is kind, warm, and polite. I am more than happy to recommend him should anyone be in the market for a new vehicle. Thank you, Robert! More

Awesome Frank DeLuca was a professional salesman. He never pressured us. He walked through it all with honesty. He went far and above a salesman. I would rec Frank DeLuca was a professional salesman. He never pressured us. He walked through it all with honesty. He went far and above a salesman. I would recommend this dealership. Highly recommend Frank DeLuca. The man works hard for the customer. Great guy. Go Frank. More

Lease Swap Experience I had the opportunity to do a lease swap on my GLC300. Since this was my first swap, and my sales consultant, Frank DeLuca walked me thru the whole I had the opportunity to do a lease swap on my GLC300. Since this was my first swap, and my sales consultant, Frank DeLuca walked me thru the whole process and it was problem free. So, whether you need to buy, lease, or get out of your lease, Frank's expertise will prevail in any scenario. I Highly recommend Frank! More

Customer Service Once again we could not be more pleased with Mr. Frank Deluca. He continues to go above and beyond to make our experience a wonderful one. He went out Once again we could not be more pleased with Mr. Frank Deluca. He continues to go above and beyond to make our experience a wonderful one. He went out of his way to personally deliver our car to us! We are proud to now call him our friend after having worked with him on multiple deals!! Thank hi Mr. Deluca!!!! More