Mercedes-Benz of Bonita Springs

Excellent customer service As I live in Alabama, the majority of my purchase was online and by phone with Kenneth Lucas. He went above and beyond to get me in the car that I wan As I live in Alabama, the majority of my purchase was online and by phone with Kenneth Lucas. He went above and beyond to get me in the car that I wanted. He even picked me up at the airport to get me to the dealership before it normally opened on Saturday because of the long drive home that I had. Everything was ready when I got there and I was on the road home in no time. The quickest and easiest transaction at a dealership that I have ever had. More

Amazing! Couldn't have been treated.more professionally! Frank was so wonderful and professional, that I drove all the way up to Naples, Florida from Miami. He's honest, knowledgeable, professional and ha Frank was so wonderful and professional, that I drove all the way up to Naples, Florida from Miami. He's honest, knowledgeable, professional and has the best customer service I've ever experienced in this type of business. Highly recommend him! Top notch in every regard and each step of the process. More

Just needed some help I had purchased my mercedes benz from a different dealership, but was driving by MB of Bonita Springs when my replenish washer fluid light came on. Ma I had purchased my mercedes benz from a different dealership, but was driving by MB of Bonita Springs when my replenish washer fluid light came on. Made a fast turn into MB of Bonita Springs and drove into service area where I was immediately consulted by a service representative. I told him of my problem and he immediately offered to replenish the washer fluid while i have a cup of coffee in the lounge. Ten minutes later he came in to get me and and advise me that the tank had been filled at no charge to me and to stop by anytime I had a need. Really excellent Do nit know the young mans name but he is representative of a good dealer. More

Service As a new Mercedes owner, Scotty was very helpful diagnosing issues I was unaware of and having them repaired in a timely manner. I am happy to own th As a new Mercedes owner, Scotty was very helpful diagnosing issues I was unaware of and having them repaired in a timely manner. I am happy to own this vehicle and know I will be taken care of by Mercedes Benz of Bonita Springs. More

Greatest experience ever Just recently bought another new 2018 Sclass cabriolet from Frank. , the sales and service experience from This dealership always makes me feel like a Just recently bought another new 2018 Sclass cabriolet from Frank. , the sales and service experience from This dealership always makes me feel like a King. Honestly a always a great experience. Thank you More

Great experience! Best dealership around. Love dealing with frank he makes the car buying experience easy and enjoyable. Highly recommend this dealership and frank to a Best dealership around. Love dealing with frank he makes the car buying experience easy and enjoyable. Highly recommend this dealership and frank to anyone looking for a vehicle. More

E53 AMG Convertible A mutual friend introduced me to Frank and I'm so glad they did! I needed a new car and Frank helped me customize my e53 amg convertible and I'm in lo A mutual friend introduced me to Frank and I'm so glad they did! I needed a new car and Frank helped me customize my e53 amg convertible and I'm in love with it! He was very helpful through the entire process. I would highly recommend going to see Frank for all your Mercedes-benz car needs! More

Sales experience I would guess my wife and I are like most people and dread going to the car dealer for a new vehicle but Josh along with the other staff members and s I would guess my wife and I are like most people and dread going to the car dealer for a new vehicle but Josh along with the other staff members and salesmen are by far the best we have run across. They made the purchase of a new vehicle for us as easy and pleasant as we thought possible, there was absolutely no pressure involved and Josh took us on a little tour of the dealership and treated us like we were friends for years and even the Edward the the detail manager came out to give advice on different products and procedures they use. Also had a great signing of paperwork with Joe😀Great experience and feel blessed to have worked with them! Gary & Vicki More

Sales Jim is not only a great person but a great salesperson as well. I had a wonderful experience purchasing my first vehicle with him. Thanks! Jim is not only a great person but a great salesperson as well. I had a wonderful experience purchasing my first vehicle with him. Thanks! More

LOOK NO FURTHER There is no better service advisor than Geoff Kaleel! Geoff, THANK YOU for your top notch, extraordinary service always! Geoff is "The Best". I jus There is no better service advisor than Geoff Kaleel! Geoff, THANK YOU for your top notch, extraordinary service always! Geoff is "The Best". I just called with a flat tire. Geoff got my SL right in with a loaner waiting. He is attentive, professional, extremely knowledgeable but most importantly for me, he CARES which is a rare find in any business. Geoff is a true asset to Mercedes. More