Mercedes-Benz of Bonita Springs

Windshield film Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious sour Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious source he was able to get it removed. More

Outstanding Dealer - Awesome Facility This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the paperwork, and my car was done in less than 90 minutes. And besides service, they included a free wash and vacuum. Our salesman, Robert Alexander, happened to walk by the waiting area, said hello, and sat for a chat. Robert has become a friend. More

Efficient, thorough, friendly Got us in, got us out. Everyone was friendly and cooperative and analyzed the problem quickly. The ability to have a loner car is a big plus. Got us in, got us out. Everyone was friendly and cooperative and analyzed the problem quickly. The ability to have a loner car is a big plus. More

Service I live in fort Myers, I come all the way down there just to have an all star service from Danny provenza in the service department, takes good care I live in fort Myers, I come all the way down there just to have an all star service from Danny provenza in the service department, takes good care of me and my family More

Return of leased vehicle My Sales person, Frank Deluca of Bonita Springs Mercedes, was very helpful and facilitated the process in an excellent way. He is very knowledgeable a My Sales person, Frank Deluca of Bonita Springs Mercedes, was very helpful and facilitated the process in an excellent way. He is very knowledgeable and excellent at what he does. Very appreciated. More

New front tire Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was wash Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was washed and vacuumed. More

everything was perfect Dear Kenneth, Dear Jeffrey, we had a great experience buying our new mercedes. we will highly recommend the dealership. Thank you so much kirsten f Dear Kenneth, Dear Jeffrey, we had a great experience buying our new mercedes. we will highly recommend the dealership. Thank you so much kirsten fritsch More

Frank DeLuca went beyond the call in assisting me trying to find a specific vehicle. Professional, smart and no nonsense assistance. I wanted a used gle and he ed went beyond the call in assisting me trying to find a specific vehicle. Professional, smart and no nonsense assistance. I wanted a used gle and he educated me through the process. I found a vehicle with another dealership that Frank didn’t have access to but it didn’t matter....Frank assisted me in buying from the other dealership even though he wouldn’t benefit !!!! That’s the salesman that brings you back !!!!! Way to go Mercedes Benz Bonita, you’ve got my business in the future! More

Amazing customer service and service. I love how convenient and extraordinary is to get my car serviced at this dealer. I'm from Naples but I feel like home when visiting MB of Bonita Spri I love how convenient and extraordinary is to get my car serviced at this dealer. I'm from Naples but I feel like home when visiting MB of Bonita Springs. Thank you. EZ. More

EXCELLENT service I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all of you!! More