
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
Filter Reviews by Keyword
By Type
Showing 2,538 reviews
Great Experience Your building is top notch, best service area I have ever seen, very friendly staff. Nick Verdile did an exceptional job helping us build our two sp Your building is top notch, best service area I have ever seen, very friendly staff. Nick Verdile did an exceptional job helping us build our two special order vehicles and did an excellent job explaining how to operate all the feature at delivery. More
Service with Attention and Detail! I brought my vehicle in for a recall and was immediately greeted by my service rep Torrey Tammro. He was very professional and explained what was bei I brought my vehicle in for a recall and was immediately greeted by my service rep Torrey Tammro. He was very professional and explained what was being done to my GLC300. He then said its best to get a loaner to go about my business that day and he would text me when it was ready for pickup. Shortly after that, my salesman Frank DeLuca also greeted me as I was picking up my loaner. He asked me if everything was to my satisfaction. Mercedes Benz of Bonita Springs is the best as are two individuals I mentioned above, they both do a fantastic job of making sure your experience is the best! HIGHLY recomended! LarryP More
SMOOTH AS SILK. THOUGHT KEN LUCAS MADE OUR PURCHASE OUTSTANDING IN ALL ASPECTS. THE DEALERSHIP WAS FIRST RATE. MY WIFE AND I ARE VERY HAPPY WITH OUR PURCHASE. THOUGHT KEN LUCAS MADE OUR PURCHASE OUTSTANDING IN ALL ASPECTS. THE DEALERSHIP WAS FIRST RATE. MY WIFE AND I ARE VERY HAPPY WITH OUR PURCHASE. More
Seamless Service! My vehicle needed a replacement part. As soon as it arrived at the dealership, I was notified by Geoff. We set up a convenient time for me to bring My vehicle needed a replacement part. As soon as it arrived at the dealership, I was notified by Geoff. We set up a convenient time for me to bring my car in and was given a loaner vehicle while the part was being replaced. It was completed quickly, and my vehicle was returned to me super sparky clean! Our salesperson John Lynch even popped by to say hello and to see if we were enjoying our new vehicle (which we are) and to again tell us that he was always available if we needed anything! Geoff and John are the BEST! More
Very High Quality Customer Service. All the staff show a need to please the customer. A very nice atmosphere. Torre, my service advisor goes out of his way to make me happy. Quite a go All the staff show a need to please the customer. A very nice atmosphere. Torre, my service advisor goes out of his way to make me happy. Quite a good thing. More
Love my Mercedes I bought a car a couple of months ago from frank deluxe and was very satisfied with the buying experience. I recommend Mercedes of Bonita springs for I bought a car a couple of months ago from frank deluxe and was very satisfied with the buying experience. I recommend Mercedes of Bonita springs for a great buying experience. More
warranty and service issue Warranty was due to tire puncture, and the service issue was for oil change and general maintenance. The service was outstanding and the warranty work Warranty was due to tire puncture, and the service issue was for oil change and general maintenance. The service was outstanding and the warranty work without complications. My service advisor Shawn provided me with constant recommendations and updates. Great Job !!! More
Thank you Frank DeLuca I recently leased a new Mercedes C300 from Frank DeLuca, and am very impressed with the efficiency this dealer exhibited. Thank you for valuing my tim I recently leased a new Mercedes C300 from Frank DeLuca, and am very impressed with the efficiency this dealer exhibited. Thank you for valuing my time and handling the transaction quickly and painlessly... More
Excellent service and buying experience! We were very impressed with our first experience at this dealership. It was effiecient and focused on our needs. The sales guy that we dealt with was We were very impressed with our first experience at this dealership. It was effiecient and focused on our needs. The sales guy that we dealt with was Brett Shields and he handled our internet inquirey, our visit and drive, and our purchase perfectly. We had visited another dealer that was actually closer to our home, but after emailing some with Brett we decided to drive a little farther and see what he had to offer. He was more of a consultant than the pressure sales we saw at the Fort Myers dealership. Brett was focused on finding what we wanted and clear on all aspects of the purchase. He is an asset to your organization. The technical guy was also easy to be with and clear in is instructions and use of the car. I dont recall his name though. Joe Irpino was very clear in our additional options and costs. I really liked his style of work. No pressure. Just the facts. I cant see any reaon to go anywhere else to buy a Mercedes. More
Awesome Service Fast and great service as usual by Geoff, never disappointed. Highly recommend the Mercedes Benz of Bonita Springs to service your car! Thanks Geoff, Fast and great service as usual by Geoff, never disappointed. Highly recommend the Mercedes Benz of Bonita Springs to service your car! Thanks Geoff, you the best! More