Mercedes-Benz of Bonita Springs

Pleasant Experience Service was done in time promised. Geoff was really good at answering questions and made a follow up call to check on my experience and asked if I had Service was done in time promised. Geoff was really good at answering questions and made a follow up call to check on my experience and asked if I had any more questions or concerns. Pleasant experience. Good guy. More

Quality, service, and integrity, do exist in Bonita Springs! We moved to Florida in early 2017 and needed to replace our 2005 Mini Cooper S convertible (over 100,000 miles). Prior to visiting Mercedes Benz of B We moved to Florida in early 2017 and needed to replace our 2005 Mini Cooper S convertible (over 100,000 miles). Prior to visiting Mercedes Benz of Bonita Springs, we visited another Mercedes-Benz dealer to the north. From the moment we stepped into the Mercedes Benz of Bonita Springs showroom, we could tell Mercedes Benz of Bonita Springs was different. Our salesman, Frank DeLuca, listened to what we wanted (a quality, pefrormance convertible, suitable for everyday use) then proceeded to show a 2017 Mercedes C43 AMG (the other dealer never showed, much less mentioned the C43 AMG). The other dealer, which will remain nameless, seemed more intent on moving a higher priced, less suitable, used vehicle out of their inventory than moving us into our perfect car. Once we decided which car we wanted to buy, we set about negotiating the price. Elsewhere, this is a tortuous, opaque process. At Mercedes Benz of Bonita Springs, it was downright cilivlized and transparent. As a former law enforcement officer, I especially valued the clear communication and good faith displayed by Frank DeLuca and Mercedes Benz of Bonita Springs. Joe Irpino handled the purchase paperwork. He outlined our options (available service plans and other vehicle protections) in a clear, understandable, no pressure way. When we left the dealership with our new 2017 C43, we were smiling, relaxed, and confident with our choices. We are still smiling. Two months later, we decided to replace our 2006 Honda Odyssey (over 220,000 miles). Guess where we went? Yep, Mercedes Benz of Bonita Springs. Frank DeLuca proved a perfect matchmaker yet again; we are now loving a 2017 GLC 300 (check out its stellar Consumer Reports ratings) in addition to our 2017 Mercedes C43 AMG cabriolet. If you want a quality car AND quality car buying experience, go to Mercedes Benz of Bonita Springs and ask for Frank DeLuca. We live in Cape Coral, Florida, and won't go anywhere else. More

Thoughtful anf Thorough Frank Deluca (Sales) and Svenja Koenig (Service)worked together to help me decide on a minor service or to close my lease two months early and lease a Frank Deluca (Sales) and Svenja Koenig (Service)worked together to help me decide on a minor service or to close my lease two months early and lease a new GLE. When Frank found a unique vehicle to my liking, they made it an easy decision. More

great experience in bonita springs from the minute we met our salesman Gary Parsley I thought this would be a good process. I hate shopping for cars as I do not normally like car sale from the minute we met our salesman Gary Parsley I thought this would be a good process. I hate shopping for cars as I do not normally like car salespeople nor the process. at Mercedes of Bonita Springs Gary made this an easy process and helped wherever he could to secure a good deal for me. I was very satisfied with the buying experience. the delivery of the car was smooth and Steve who helped us learn about the new car was very informative (I am sure we will be back for a refresher on some items) More

Outstanding Experience My annual service went well. I would consider purchasing a car from this dealership. Service is very important to me as a Mercedes Benz loyal custome My annual service went well. I would consider purchasing a car from this dealership. Service is very important to me as a Mercedes Benz loyal customer. More

Very Good Experience The repairs went well. I would purchase a car in the future from this dealership. The service is a big part in me purchasing another Mercedes. I a The repairs went well. I would purchase a car in the future from this dealership. The service is a big part in me purchasing another Mercedes. I am able to depend on a loaner when my car needs service. More

Defected from BMW I was a BMW customer for 15 yrs. I stopped off at the dealership to look at a Metris Van for my business. Gary's relaxed and friendly sales approac I was a BMW customer for 15 yrs. I stopped off at the dealership to look at a Metris Van for my business. Gary's relaxed and friendly sales approach was a breath of fresh air. He was able to stay within my budget and send me home with a new vehicle. I have since been back to acquire a few more cars for my family. I look forward to doing business with the team at Mercedes of Bonita Springs again. More

Everyone is exceptional friendly and helpful. Working with Harry was Terrific. He was helpful, well informed, and easy to work with. David was great. Easy to talk with and very informative.. St Working with Harry was Terrific. He was helpful, well informed, and easy to work with. David was great. Easy to talk with and very informative.. Steve was fun and easy to communicate with. Very patient with our questions. More

Garry is your dealer! Me and my family drove almost 7 hours from Tallahassee, and the night before I was very apprehensive not knowing any one at the dealer, or the area, b Me and my family drove almost 7 hours from Tallahassee, and the night before I was very apprehensive not knowing any one at the dealer, or the area, but I had an intuition that the dealer at the phone I was dealing with was a good person with a great heart, honest and with a lot of experience. And I was right... Me my wife and my Doughter had a great experience at the Mercedes Benz of Bonita Springs, our Seles person Garry Parsey was extremely helpful before, during the sales and even after, the guy went above and beyond, I can say enough about Gary... . No slick sales gimmicks and no attempts at manipulative ploys, just an awesome accommodating services. More

Exemplary I did not feel pressured at all and the salesperson was polite and educated on the products that he was showing us. There seemed to be an appreciation I did not feel pressured at all and the salesperson was polite and educated on the products that he was showing us. There seemed to be an appreciation that this was a major investment and the salesperson conveyed this in his actions. Even after the sale, the salesperson (John Lynch) was responsive and attentive until I was fully satisfied with even minor details. I have complete confidence in the salesperson and for said reason this will be the dealership that I will do business with. More