Mercedes-Benz of Bonita Springs

Very satisfied with our complete experience! I worked with Brett Shields and Jeffrey Weissert. They were both very knowledgeable, patient and helpful in our decision making. They explained the pr I worked with Brett Shields and Jeffrey Weissert. They were both very knowledgeable, patient and helpful in our decision making. They explained the procedure of free car washes, maintenance and overall benefits, including convenience of the dealership. More

FIrst class exceptional dealer I was treated with friendly smiles and hospitality. Everyone I met was very friendly and quite eager to assist me. Jeffrey Weissert was my sales consu I was treated with friendly smiles and hospitality. Everyone I met was very friendly and quite eager to assist me. Jeffrey Weissert was my sales consultant. He was friendly, knowledgeable,very hospitable, and professional. I looked at a car the day before. I told him I needed to think about it and I would get back to him tomorrow. The next day I called back to negotiate a deal; unfortunately, they had just taken a deposit on the vehicle I was calling about. Jeff knew I was disappointed but said he would keep an eye open for a similar car. The next day Jeff called and said the deal fell though due to a health issue the person who put the deposit on the car. He asked if I was still interested and could come in. It was around 6pm and I live about an hour and a half from the dealership. I told him I could be there tomorrow when they open. Even though it was Jeff's day off, he met me at the dealership the next morning. We negotiated a deal and I bought the car that day. More

Excellent service. No pressure Staff is very customer friendly. Buying our vehicle was a pleasure. We have bought other cars from other Mercedes-Benz dealership but this experience Staff is very customer friendly. Buying our vehicle was a pleasure. We have bought other cars from other Mercedes-Benz dealership but this experience was the best and we will definitely use this dealership for all our vehicle needs. More

Recent purchase of new car and had service on recall. Sales effort was very easy with Harry Sugarman and service was fast and easy to drop off car and pick up loaner...no hassle. Thanks, RP Sales effort was very easy with Harry Sugarman and service was fast and easy to drop off car and pick up loaner...no hassle. Thanks, RP More

Excellent. Carlos was exceptional. He found the rattle in my car that no one else could. Geoff Kaleal kept me informed every step of the way. Bought my car at Carlos was exceptional. He found the rattle in my car that no one else could. Geoff Kaleal kept me informed every step of the way. Bought my car at Naples Mercedes. Now a loyal Mercedes of Bonita Springs customer. I live in Grey Oaks. Lots of Mercedes around. Telling everyone to use you rather than the Naples dealership. More

Frank Deluca is an outstanding, trustworthy sales professional who makes it clear by his conduct that foremost in his approach is a desire to satisfy the customer is an outstanding, trustworthy sales professional who makes it clear by his conduct that foremost in his approach is a desire to satisfy the customer and not to close a deal. I never felt he deployed any high pressure sales tactics and he worked diligently and patiently to try and satisfy my vehicle needs. I’ve worked with the other Mercedes dealerships in SW Florida, and by far, my experience with Mercedes Benz of Bonita Springs, particularly Frank Deluca on the sales side, Zubair Ali, the service manager and Carlos, the shop foreman, make this dealership the best vehicle consumer experience I’ve been a part of. As an added benefit, this dealership, which only opened in 2016 is state of the art, comfortable and welcoming. More

Great Experience I recently purchased a certified pre-owned from Frank. When I washed it for the first time I notice some scuffs and chips we missed during the sale. I I recently purchased a certified pre-owned from Frank. When I washed it for the first time I notice some scuffs and chips we missed during the sale. I contacted Frank and he took care of everything. No stress, no questions. Frank truly cares about customer satisfaction. I am sure Frank sells much more expensive cars than what I purchased but you would never know it. He treated me with respect, listen to what I was looking for and guided me to The perfect car. This guy is top notch! More

Service experience Professional, accommodating and experienced. Would definitely recommend to anyone needing service. Everyone was more than helpful and courteous. Pro Professional, accommodating and experienced. Would definitely recommend to anyone needing service. Everyone was more than helpful and courteous. Provided me with a very nice loaner vehicle for several days while waiting for my service to be completed. More

Best Dealership in the Naples Area Highly professional and courteous staff at all levels of the dealership...receptionist, sales, service, financial office. Other dealerships (and inde Highly professional and courteous staff at all levels of the dealership...receptionist, sales, service, financial office. Other dealerships (and indeed any business) could take a lesson on how to operate a successful business from these folks. More

Everything was all good I had to get new tires on my 2014 CL. I was concerned with having to get new tires so soon, since there was only less than 8000 miles on the car and i I had to get new tires on my 2014 CL. I was concerned with having to get new tires so soon, since there was only less than 8000 miles on the car and it was only three years old and not driven 5 months out of the year. Scott Buchanon was helpful explaining how this could happen. More